130 131 Annual Report 2021 TROPICANA CORPORATION BERHAD SUSTAINABILITY AT TROPICANA Fair & Competitive Remuneration Based on: • Skillset • Years of experience • Knowledge in the field • Talent & potential Talent Development • Upskilling training courses • Internal and external training Generous Benefits • Medical • Dental • Insurance • Optical etc. Learning & Development While a large portion of our operations is attributed to developing land into exclusive townships and properties for general society, our business model also includes the service delivery of our products. Therefore, effective customer engagement practices and sound knowledge on the property industry are essential to enhancing the value creation of our business. This year, we achieved 1,248 hours of training for our employees across the Group despite the shift from physical learning to online platforms. Our employees were also encouraged to seek out courses that were revelant to their job functions so as to remain competitive and highly knowledgeable about operational management, governance, consumer trends and property market demand. Tropicana continues to endorse continuous learning as a journey towards optimising our business performance and promoting career development opportunities. Our training programmes comprise a mix between internal training hosted by respective departments and external sessions where we engage with trainers from reputable organisations. The main objective is to deliver key information that would equip our employees with the best skills and knowledge to perform to the best of their abilities which will ultimately facilitate job satisfaction and enhance the Group’s performance in the long-term. Director Manager Non-Executive Senior Manager Executive Female Male 1.52 2.21 2.71 1.46 3.54 0.74 1.03 Average Training Hours by Gender Average Training Hours by Employment Category Key Training Programmes Conducted during FY2021 Career Skills Behavioural Interview Techniques (B.I.T) • • Discover best interview techniques Certification Course in Shopping Mall Management • • Certified course for administration and operations team for mall management How to Conduct a Proper Handover of a Strata and Landed Development • • Learn proper handover techniques and skills Introduction to Risk Management and Risk-Based Thinking (e-Learning Course) • • Identify effective ways to apply risk management and risk-based thinking Handling Defects in Waterproofing Works for Buildings • • Understanding the potential defects in waterproofing works and management measures Company Secretary as Governance Professional • • Enhancing communication between Board members, Management and its stakeholders Security and Safety Training (Foundation) 2021 • • To equip security and safety personnel on basic security and safety actions for daily mall operations Corporate Law and Updates Legal Updates Talk 2021 • • Defamation and copyright • • Challenges on signing and attestation during the pandemic PwC Malaysia’s Budget 2022 (Internal Sharing) • • Highlights on key changes and expert insights on the measures announced in Budget 2022 Malaysian Code of Corporate Governance • • Gain awareness of governance issues based on the latest MCCG • • Understand the roles and responsibilities of the Board of Directors and issues related to stakeholders Key Disclosure Obligations of a Listed Company • • Create a culture of strong corporate disclosure to ensure fair and orderly trading in the listed securities of the company Late Delivery and Defects Law and Practice • • Analysis of Ang Mei Lee & Ors v Menteri Kesejahteraan Bandar, Perumahan dan Kerajayan Tempatan & Anor and other Appeals [2020] • • Applicable law and procedures of VP team on defect claims and validity of architect certificate MAICSA Transfer and Transmission of Shares - Law and Procedures • • To understand the statutory requirements on distribution of profits and the consequences of declaring an unlawful dividend Retention Strategies Note: Permanent employees only
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