129 SUSTAINABILITY REVIEW | DRIVING SUSTAINABLE GROWTH THROUGH GOOD CORPORATE GOVERNANCE Function Responsibilities and progress Corporate IT In 2023, we established the Global IT Service Desk, initially serving Malaysia and Singapore offices. This service, offering remote support and extending beyond office hours, will expand to other Yinson offices progressively. Data & Analytics Our Data & Analytics team is digitally transforming how Yinson utilises data. Collaborating with Information Technology/Operational Technology (“IT/OT”) Security, the team focuses on data governance, starting with data classification. The team set up the Yinson Open Data & AI platform (“YODA”), providing a hub-and-spoke model for data consolidation and reporting. Furthermore, the team is making headway into integrating various data and AI use cases into operation. Enterprise Resource Planning (“ERP”) Now under Group IT, the ERP team remains a vital cog for financial processes and operations, resource planning for new assets and offices, and continually adapting our financial processes to local and regulatory requirements. Infrastructure & Network This function is the foundational backbone for all IT needs and IT assets, be it onshore offices or offshore assets, leveraging the latest hybrid and multi-cloud technologies. IT Governance The team reviews IT sourcing and vendor management procedures for phased implementation, supporting other Group IT Functions in policy and procedure adherence. IT/OT Security In 2023, cybersecurity management was expanded to include both Information Technology and Operational Technology. The Group Cybersecurity Roadmap, in alignment with the National Institute of Standards and Technology (NIST) framework and ISO 27001/IEC 62443 Standards, was integrated into the overall Group Strategic IT Roadmap. Our IT/OT Security team emphasises cybersecurity training, governance, and new technology adoption to enhance our cybersecurity posture. As new technologies emerge in 2024 and beyond, the IT/OT Security team updates the roadmap to align with the latest cybersecurity trends and continues to strengthen our cybersecurity position based on data governance, Zero Trust strategies and continuous enhancement of cyber resilience. Strategic IT Delivery Overseeing the execution of the Group CIO's strategic plans, Strategic IT Delivery supports all Group IT functions in planning and delivering on the Group Strategic IT Roadmap. Highlights for the year include a new Projects OnLine (POL) system and enhanced enterprise architecture visibility. Launched in 2023, the Citizen IT programme equips Yinsonites with digital skills, essential for our digital transformation. The inaugural Citizen IT Townhall in December 2023 focused on IT business partnering, the Citizen IT programme and the Group Strategic IT Roadmap. It also recognised employees’ digital solution contributions. Case study: Data analytics and AI at Yinson, pg 32.
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