SUSTAINABILITY STATEMENT Employees’ wages comply with all applicable laws such as working hours, minimum living wages, overtime hours and legally mandated benefits. In compliance with applicable law, we compensate workers for overtime at pay rates above the stated regular hourly rates. Docking wages as a disciplinary measure is not permitted. Product Responsibility Providing cutting-edge technical services and licensed technologies, WSC possesses the capabilities to deliver reliable and competitive products, premium solutions and unrivalled services. Premium Solutions, Flawless Deliveries WSC’s quality management system (“QMS”) employs a process approach, enabling WSC to plan its processes and interactions adequately. WSC is committed to enhancing customer satisfaction and providing products and services that meet applicable statutory and regulatory requirements. This QMS aligns with the most current ISO 9001:2015 and ISO 45001. Our laboratories are also certified with ISO/IEC 17025, the general requirement for the competence of testing and calibration laboratories published by the ISO. We ensure all company and project-level QMS processes run effectively to improve customer satisfaction as mandated in the Company’s Quality Policy. An example in our Pipeline Business was installing an Improved Pipe Tracking System enhanced quality delivery by tracking individual pipeline movement and status throughout the coating system. The system maintains pipes’ current position, including repair and rejection, and improves tracking traceability. Utilising the powerful Welds Tracking System boosts efficiency and reduces wasted resources through effectively managing welders’ status. WSC encourages anonymous customer feedback and monitors the results regularly. Maintaining close customer engagement during various project stages helps us understand and achieve their expectations. OUR DIGITAL TRANSFORMATION JOURNEY WSC recognised that Digitalization is no longer a “good-to-have” function but a core competency for WSC to survive and thrive. In 2022, we continued delivering various workshops and discussions virtually and physically to raise awareness of digitalisation at management and operation levels. We delved deeply into the smart manufacturing context by embarking on an Industry 4.0 journey by understanding its generic definition, aligning it with business priorities and understanding the different levels of digital maturity before directly entering the project implementation phases. WSC nurtures its in-house IT capabilities by investing heavily in its ERP system for several years. Developing different business applications in data reporting and process automation has supported our business divisions. In navigating the uncertain future of energy transition, we recognise the requirement for a new wave of digital transformation to equip our employees with the necessary skillsets, tools and platforms to embrace such dynamic changes. Our commitment to this goal is driven by our Digitalization pillar. While digital technologies are the enablers for the next wave of transformation, Digitalization extends beyond the technology component; data-driven initiatives change how we think, work and collaborate. Digitalization value is unlocked when employees are empowered with digital and data, shifting their focus to a more people-centric model by providing higher-value and sustainable solutions to customers and partners. Empowering stakeholders to do more with less can only be achieved by allowing employees and customers to work together with digital technologies in the same ecosystem. We have started the data and AI journey by converging digitalisation with safety, sustainability and other strategic pillars, strengthening their potential. For FY2022, we continued our programme to empower HSE personnel with a digital platform, rolling out to newly established operation sites. This platform covers people, processes, and technology to address safety concerns raised in our plants and yards, promptly. We have also developed an Environmental Dashboard which provides valuable insights from the data gathered, enabling us to focus our efforts in combating climate change effectively. Technologically, we consider migrating to a greener Cloud data centre to support our sustainability agenda. Annual Report 2022 Wah Seong Corporation Berhad 33
RkJQdWJsaXNoZXIy NDgzMzc=