SUSTAINABILITY STATEMENT STAKEHOLDER ENGAGEMENT Long-term business success depends mainly on understanding and addressing stakeholders’ expectations. WSC engages with various stakeholder groups, including employees, customers, shareholders and investors, regulators and authorities, vendors, suppliers and the media. We continually seek opportunities to speak with stakeholders, understand their viewpoints and talk transparently about the business. The table below summarises WSC’s approach to stakeholder engagement. Stakeholder Engagement Platform Areas of Interest Our Commitment Employees • Workplace meetings and employee briefings • Intranet and bulletins • Townhall meetings • Employee surveys • MyGoals performance reviews • Equal opportunities • Diversity • Career progression • Benefits and rewards Our employees are key to our innovation-driven culture and we are committed to nurturing their talent. Customers • Quality Certification Audits • Regulatory Site Visits and Audits • Social Media • Official Website • Marketing Events • Customer Satisfaction Surveys • Business growth • Risks and challenges • Customer privacy • Target, quality and delivery We reinvent technology, create new approaches and conceive end-to-end solutions for greater efficiency and capabilities. Shareholders & Investors • Annual and Quarterly Reports • Annual and Quarterly Results Briefings • Annual General Meeting (“AGM”) • Extraordinary General Meeting (“EGM”) • Announcements on Bursa Malaysia • Investor relations section of the Company’s website • Press release and coverage • Long-term profitability • Sustainability matters • Company’s performance • Compliance We are committed to delivering economic value to our capital providers through a robust financial performance. Regulators & Authorities • Emails/letters • Dialogues with the authorities • Workshops and training organised by the relevant regulatory authorities • Compliance • Reducing the impact on operations We have established sustainability governance to manage risk, ensure compliance and always operate with integrity. Vendors/ Suppliers • Negotiations with vendors/suppliers • Supplier periodical performance evaluation • New vendor evaluation and registration • Fair procurement • Sustainable supply chain management • Long-term relationships We maintain twoway relationships with suppliers who follow our supplier code of conduct. Media • Ongoing engagement sessions and interviews • AGM and EGM • Press release and coverage • Press conference • Company’s performance and outlook • Business risks • Sustainability matters We continue to make the greatest possible difference through transparent and active engagement with media partners and interest groups. Wah Seong Corporation Berhad Annual Report 2022 14
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