QUALITY MEASURES Contractors & Suppliers Quality Measures Project Construction Quality Measures • Yearly performance evaluation of new and existing suppliers (indirect) with annual accumulative purchases above a specified amount • Quarterly performance evaluation of contractors and consultants engaged to achieve specified performance targets based on the internal benchmark • Contractor Quality Briefing (“CQB”) on Tropicana quality requirements by the QA team upon the commencement of a project • Monthly Project Quality Audit (“PQA”) to monitor in-progress construction quality • Quarterly internal QLASSIC assessment to ensure project progress as per target quality established • Contractors Quality Benchmark Training (“QBT”) by trade to ensure stringent Quality Control in place • Pre-delivery inspection (“PDI”) as final Quality verification before vacant possession (“VP”) • Periodic Quality review and discussion to uphold defects prevention and improvement MAINTAINING QUALITY THROUGHOUT CONSTRUCTION As a responsible developer, we regularly assess the performance of our suppliers, consultants and contractors for their quality of service and product delivery. This measure helps to minimise construction wastage by managing defect works and providing assurance to our customers on the value of their purchase. INDEPENDENT QUALITY ASSESSMENT & QLASSIC AWARD Our commitment to Quality Assurance remains one of our mainstays. Tropicana has adopted the Quality Assessment for Building Construction Works (“QLASSIC”) across projects, based on the Construction Industry Standards CIS: 7 2014. In 2023, we continued with our achievements, with Tropicana Aman Elemen being the latest assessed project by CIDB for the year: Year Project Project Type Date of Assessment Score 2023 Tropicana Aman Elemen Double Storey Terrace 10 October 2023 82% 112 ANNUAL REPORT 2023
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