CONTRACTOR MANAGEMENT While each project may di er in features and configuration, the construction phase operates as a uniform system that demands multi-stakeholder management and sound governance. We have set up a construction management operation manual which includes our approach during the development stage (project management), which generally covers our approach in contractor management and the responsibility of our project team to ensure construction works are well planned, implemented and monitored under controlled conditions as per documented procedures. Our project team also need to assess risks and opportunities in handling issues and requirements related to construction management. To ensure e ciency and compliance with regulatory requirements throughout our construction phase, we are supported by our capable project team, Quality Assurance (“QA”) team and Vacant Possession (“VP”) team at each project site. Further, the consultants and contractors we engage with are rigorously assessed for their experiences, resources and ability to meet delivery expectations. To maintain our track record as a reputable developer, our contractors are regularly (monthly) evaluated for their performance and compliance with national and local laws. Further engagement will be pursued if we notice there is any performance lagging. The framework below describes our general contractor management practices which apply to our on-going projects. The management approach may be adjusted to the requirements of each project as deemed necessary by our project team. Engagement Method Management Approach Details Project Progress • Meeting at project site between Project team and Contractor • Daily monitoring of work progress at the project site • Project progress meeting • Discuss overall construction progress and highlight any challenges • Delays in work progress • Conducted with the contractor and consultant to closely coordinate mitigation plan to reduce any delays Contractor Performance • Grading system to benchmark performance • Identify strengths and weaknesses of contractor performance to ensure work quality and timeline are aligned with the Group’s expectations Regulatory Compliance • Site monitoring by the project team • Contractors are required to adhere to national and local laws, environmental acts and regulations outlined by CIDB as stated in their contract • Review of contractor’s fortnightly safety report • Ensure all safety measures are adhered to and comply with DOSH requirement Construction Quality • Progressive quality assessment • Building quality inspection • Requirement to meet QLASSIC score of 85% • Assessment by the QA team to gauge the workmanship performance of the main contractor • Close monitoring by the project team to ensure contractors adhere to the method statement and construct according to the latest approved drawings and specifications • Contract specification Post Construction Monitoring • Pre-Delivery Inspection • Before vacant possession to the purchasers, consultants evaluate the final product for quality assurance and defects management • Product delivery and defects rectification • The VP team will engage with purchasers during property handover and manage any defects or enquiry Daily Quarterly Frequency of Engagement Fortnightly Post Construction Weekly As and when required Monthly 110 ANNUAL REPORT 2023
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