Material Sustainability Matter Importance to Tropicana Management Approach Bursa Malaysia Common (C) & Sector-Specific (S) Indicators Applicable UNSDGs Relevant GRI Standards Occupational Safety & Health To protect the well-being of our workforce and ensure the safety of all stakeholders is maintained Implement measures to strengthen the culture and awareness of occupational safety and health among our stakeholders • C5(a) Number of work- related fatalities • C5(b) Lost time incident rate • C5(c) Number of employees trained on health and safety standards • GRI 403: Occupational Health and Safety 2018 Contractor Management To engage with contractors with values and principles that align with the Group in producing an output that meets the demand and expectations of the market Adopt clear and Transparent practices between the Group and our contractors to promote e cient contract management that facilitates a beneficial working relationship • C7(a) Proportion of spending on local suppliers • S6(a) Percentage of new suppliers that were screened using environmental criteria • S6(b) Number of suppliers assessed for environmental impacts • S7(a) Percentage of new suppliers that were screened using social criteria • S7 (b) Number of suppliers assessed for social impacts • GRI 2: General Disclosures 2021 • GRI 204: Procurement Practices 2016 • GRI 308: Supplier Environmental Assessment 2016 • GRI 414: Supplier Social Assessment 2016 Products & Services Responsibility (Social) To continuously improve the quality of our deliverables and enhance services that exceed the expectations of our customers Create quality deliverables to enhance brand reputation as well as benefit homeowners and the surrounding community • C8(a) Number of Substantiated complaints concerning breaches of customer privacy and losses of customer data • GRI 2: General Disclosures 2021 • GRI 416: Customer Health and Safety 2016 • GRI 417: Marketing and Labelling 2016 • GRI 418: Customer Privacy 2016 Brand & Reputation To build up a positive brand reputation in increasing the company value and position Creating good quality products and services that benefit the investors, customers, purchases and community in the area where we operated - • GRI 2: General Disclosures 2021 • GRI 416: Customer Health and Safety 2016 • GRI 417: Marketing and Labelling 2016 99 TROPICANA SUSTAINABILITY STATEMENT
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