Tropicana Group champions the development of our workforce by encouraging a culture of continuous learning and fair practices. To create a thriving workplace, our focus is set on preserving the health and safety of our stakeholders at all times, across all our operating areas. We also remain dedicated to realising our aspirations to deliver quality products and provide exemplary services to our customers. To this e ect, key measures were undertaken to monitor customer satisfaction and gain valuable feedback on evolving consumer demands on properties in which they wish to own or invest in. The Group also extended our assistance to local communities in FY2023 via our charity channel – Tropicana Foundation. Donations and other contributions were allocated based on our commitment to improving livelihood and well-being in our community. Material Sustainability Matter Importance to Tropicana Management Approach Bursa Malaysia Common (C) & Sector-Specific (S) Indicators Applicable UNSDGs Relevant GRI Standards Employee Management To develop a healthy and productive workforce that represents the Group in an exemplary manner while achieving job satisfaction Encourage a harmonious and fair working environment for employees to create value within our workforce • C3(a) Percentage of employees by gender and age group, for each employee category • C3(b) Percentage of directors by gender and age group • C6(b) Percentage of employees that are contractors or temporary sta • C6(c) Total number of employee turnover by employee category • C6(d) Number of substantiated complaints concerning human rights violations • GRI 2: General Disclosures 2021 • GRI 202: Market Presence 2016 • GRI 401: Employment 2016 • GRI 402: Labour/ Management Relations 2016 • GRI 405: Diversity and Equal Opportunity 2016 • GRI 406: Nondiscrimination 2016 • GRI 407: Freedom of Association and Collective Bargaining 2016 • GRI 408: Child Labour 2016 • GRI 409: Forced or Compulsory Labour 2016 Talent Development To enhance the employability of our workforce and provide valueadded service to our stakeholders Encourage a culture of continuous learning to develop a formidable workforce that is highly knowledgeable of the property market and provides excellent customer service C6(a) Total hours of training by employee category • GRI 404: Training and Education 2016 SOCIAL RESPONSIBILITY 98 ANNUAL REPORT 2023
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