PEOPLE: SOCIAL SUSTAINABILITY STAKEHOLDERS’ ENGAGEMENT The Group strives to maintain a clear and open channel of communication with our stakeholders to optimise the value creation of our business. Our key stakeholders are categorised into six groups that influence our business decisions. This year, we continue to explore new engagement avenues that serve to enhance the level of transparency and accountability throughout our business operations. Stakeholder Group Board of Directors Investing Community Employees Engaging with Our Stakeholders Foster strong leadership practices to achieve operational e ciency and make sound strategic decisions that ensure business success Ensure long-term sustainable returns by expanding our business portfolio and upholding corporate governance Protect the welfare of employees while cultivating a continuously learning culture to provide exemplary service Areas of Interest • Corporate strategy • Regulatory compliance • Investment strategy • Property portfolio • Long-term growth potential and profitability • Return on investment • Property portfolio • Business diversity • Financial performance • Future outlook • Career development opportunities • Benefits and remuneration • Conducive working environment • Welfare considerations Methods of Engagement Nomination Committee and Remuneration Committee meetings* Board of Directors, Audit Committee, Risk Management & Sustainability Committee meetings* Pricing and Investment Committee meetings* * Additional meetings are held as and when required Annual General Meeting Analyst briefings Financial performance results Corporate website Extraordinary General Meeting Human capital development programmes Employee engagement platforms Company intranet and newsletters Relevance to Material Sustainability Matters • Economic Performance • Products and Services Responsibility (Social) • Employee Management • Economic Performance • Products and Services Responsibility (Social) • Energy E ciency • Employee Management • Talent Development • Occupational Safety and Health 96 ANNUAL REPORT 2023
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