TROPICANA IS GUIDED BY 1 VISION & MISSION 5 BUSINESS PRINCIPLES 8 DEVELOPMENT DNAs 3 ESG PILLARS TROPICANA INTERNATIONAL GOALS ALIGNED WITH 1, 2 & 3 GRI STANDARDS 12 UNITED NATIONS SDGs 64 ANNUAL REPORT 2023
PEOPLE We believe in creating opportunities and developing talents to achieve long-term value for the business while putting equality at the forefront. Our developments are underpinned by social responsibilities to build a harmonious community and enhance living quality. PLANET We recognise the finite nature of our planet’s resources as part of our building philosophy that prioritises environmentally responsible architecture and creates impactful e orts to conserve or enhance the natural environment within our developments. PARTNERSHIP We aim to uphold current partnerships that serve our business purposes to Redefine the Art of Living while striving to create new collaborative opportunities that align with our principles and sustainability goals. Tropicana’s ESG DNA is similarly ingrained in the Group’s projects and operations. Centred around the 3 pillars of people, planet, and partnership, the Group believes that nurturing vibrant communities, protecting the environment, and building sustainable partnerships with our stakeholders are vital to futureproofing our business and corporate reputation. ACCESSIBILITY INNOVATIVE CONCEPTS & DESIGNS GENEROUS OPEN SPACES CONNECTIVITY MULTI-TIERED SECURITY AMENITIES QUALITY FACILITIES For decades, Tropicana townships or developments have been guided by its 8 unique DNAs. TROPICANA SUSTAINABILITY STATEMENT 65
Tropicana Corporation Berhad (“Tropicana” or “Group”) has compiled this Sustainability Statement (“Statement”) that underlines our ESG commitments and the Group’s approach to economic, environmental and social (“EES”) risks and opportunities. This Statement is the eighth addition to our collection of Sustainability Statements which highlights Tropicana’s evolving journey of sustainability to add tangible financial value and various non-tangible benefits to our stakeholders over the years. REPORTING PERIOD 1 January 2023 to 31 December 2023 (unless stated otherwise) REPORTING SCOPE Our reporting scope covers the operations and practice of Tropicana in Malaysia, in which we have direct managerial control. Any joint ventures and operations in that the Group has no managerial control and decision-making responsibilities are excluded from the disclosures in this Statement unless stated otherwise. This Statement presents selected data and information on several projects within our operations, where necessary.` ASSURANCE UNDERTAKEN In strengthening the credibility of the Sustainability Statement, this Sustainability Statement has been subjected to an internal review by the company’s internal auditors and has been approved by the company’s Audit Committee. Subject Matter The subject matters covered by the internal review include the following indicators: a) Anti-Corruption; b) Diversity: c) Energy Management; and d) Labour practices and standards Scope The boundary of the internal review is limited to the company’s operations located within the central region. Note: The Group did not undertake any external assurance measures for the data disclosed in this statement. All data contained within this report has been sourced internally and has been verified by the respective business units or information owners, and selected sustainability data has been internally audited by our internal audit. Financial data has been audited by Ernst & Young PLT. FEEDBACK As a measure to continuously improve our reporting performance, Tropicana welcomes any suggestions, comments and feedback from our esteemed stakeholders. This Statement as well as Statements from previous reporting periods are presented in our Annual Reports on the Group’s corporate website at www.tropicanacorp.com.my. For direct enquiries, please contact: Corporate Comm Department T 03 7663 6888 E raja.zalina@tropicanacorp.com.my GUIDELINES & FRAMEWORKS This Sustainability Statement complies with Bursa Malaysia Securities Berhad’s Main Market Listing Requirements. We have also taken international sustainability goals and reporting framework into account, particularly with the reference to the Bursa Sustainability Reporting Guide 3rd Edition, Global Reporting Initiative Standards 2021 and the UNSDGs, in our disclosure. The GRI content index can be found on page 132 to 134 of this report. ABOUT THIS REPORT 66 ANNUAL REPORT 2023
In line with our commitment to creating the best value for our shareholders through sustainable growth strategy and business continuity practice, I am pleased to share Tropicana Corporation Berhad’s sustainability performance for the financial year ended 31 December 2023 (“FY2023”). This report shares detailed insight into our approach towards corporate responsibility from an environmental, social and governance (“ESG”) perspective. As we continue to deliver innovative and quality products that enhance stakeholders’ value, we are also progressing into our journey in creating a positive impact through our ESG best practices. OUR SUSTAINABILITY PILLARS Our sustainability strategy focuses on three pillars; People, Planet and Partnership. For FY2023, we are continuing our e orts based on these pillars to support our business strategy, as we constantly reviewing materials that matter to us. This year, we have reviewed and updated our materiality matrix to reflect sustainability matters that are relevant to our business and stakeholder interests. We acknowledge the importance of addressing ESG issues including the best approach to responding to the climate change issues. We have mapped out our short, medium and longterm ESG strategy with our aim to close the gap where it matters. For our support towards mitigating and adapting to climate change, we are taking steps to evaluate our climate change risk and opportunities, and this will influence how we deliver our developments and the way we operate. As we continue to grow our development portfolio, we remain cognisant of the direct impact our operations have on the surrounding environment. From responsible resource utilisation to strict regulatory compliance to environmental management practices, we exercise our due diligence and operate with careful considerations throughout the development stage and beyond. Beyond property development, we look to safeguard our employees as well as bring meaningful change to the surrounding communities in which we operate. We continue to support our workforce and construction workers by providing a safe workplace. Through the Tropicana Foundation, our committee continues to engage with the underprivileged communities and roll out various initiatives to show our support. We remain focused on strengthening Tropicana’s aspirations towards adopting sustainable practices via considerations applied to our Economic, Environmental and Social (“EES”) risks and opportunities. We aim to be a driving force in the property development industry, continue delivering quality homes and developments, and bring meaningful changes to society’s living standards by addressing our material sustainability matters. On behalf of the Board of Directors and Management team, we hope this report delivers an informative and balanced view of Tropicana’s sustainability performance for this financial year. CEO STATEMENT ONG CHOU WEN Chief Executive O cer Tropicana Corporation Berhad 67 TROPICANA SUSTAINABILITY STATEMENT
We continue our sustainability commitment built around our Tropicana Development DNA & Tropicana ESG DNA. Our ESG is represented by our PEOPLE, PLANET & PARTNERSHIP (“PPP”) practice. Our strategy and socially attuned approach is basedon the following guidelines: • Bursa Malaysia Sustainability Reporting Guide 3rd Edition • Global Reporting Initiative (“GRI”) Standards 2021 • United Nations Sustainable Development Goals (“UNSDGs”) • GreenRe or GBI compliance • Environmental Quality Act 1974 • Environmental Impact Assessment for selected segments • National Landscape Policy Planted over trees 6,500 Retained 3 waterfalls, and lakes rivers and creeks, 23 Renewable energy: Installed over 2,200 solar panels and windmills to clean a 4.41-acre lake Foster healthy living: Built over of green lungs across 16 acres developments 12 Built over km of biking and walking trails 11 PART 1 375 68 ANNUAL REPORT 2023
TROPICANA GOLF & COUNTRY RESORT PETALING JAYA, SELANGOR • 625-acre (Tropicana 27-hole golf course, clubhouse, landed & serviced residences, condominiums, international school, commercial development & shop oces) • Complete ecosystem (flora & fauna) built over 20 years • Over 22,000 plant species, birds & insects as well as 18 ponds • Integrated pest management dragonfly project • Environmentally conscious practices: solar panels, energy saving, waste disposal, flood retention, wildlife relocation 01 TROPICANA INDAH PETALING JAYA, SELANGOR • 409-acre (Seri Selangor 27-hole golf course, clubhouse, landed & serviced residences, shopping mall & oce tower) • Thriving ecosystem built over 15 years • Trees are planted in clusters to create an instant forest eect • Retained parts of the forest (undulating terrains, natural ponds & waterways) • Environmentally conscious practices: use of eco-conscious design & materials, energy & water conservation, recycling programme, flood retention, wildlife relocation TROPICANA HEIGHTS KAJANG, SELANGOR • 199-acre (central park, linear lake, recreational hub, landed & serviced residences, international & private schools) • Transformed the former Kajang Hill Golf Course with sparse vegetation to a lush ecosystem • Built in harmony with the surrounding community & environment, prioritising the preservation & revitalisation of the site’s natural ecosystem • 16-acre central park with over 400 mature rain trees & 15 Khaya trees replanted throughout the entire development • To enhance energy ecient practices, LED light fittings are installed throughout the central park & recreational hub • Environmentally conscious practices: use of eco-conscious design & materials, energy & water conservation, flood retention, wildlife relocation, water & wastewater management 04 TROPICANA METROPARK SUBANG JAYA, SELANGOR • 88-acre (urban park, serviced residences, retail shops, international school, dedicated link connecting to Federal Highway) • Reuse & repurpose an old, abandoned factory site into Tropicana Metropark property gallery • Waterway in the Urban Park incorporates a self- sustaining wetland with a biofiltration system powered by windmills • The park, which spans 9.2-acre, has a Green Plot Ratio that exceeds local requirements & features hills, slopes & lawns with a 2.8-km looping pathways around the park for walking, jogging and cycling • SouthPlace Residences is a GreenRE-certified building with environmentally conscious elements 05 TROPICANA GARDENS TROPICANA INDAH, PETALING JAYA, SELANGOR • 17.6-acre (serviced residences, mall & oce tower) • Green Building Index (“GBI”) certifications for all towers except Edelweiss (SOFO & Serviced Residences) which will be GreenRE certified • Energy-saving components such as regenerative lifts, energy & water-ecient fittings, landscaped roof garden with rainwater harvesting system, low-emissivity glass, aluminium screens, paints that have reduced amounts of volatile organic compounds, recycling bins & landscape waste management (100% organic & contaminant-free compost) • Lush ecosystem with a peaceful blend of flora, fauna, water features, and outdoor landscaping 03 TROPICANA AMAN KOTA KEMUNING, SELANGOR • 863-acre (landed, apartments, commercial shop oces, recreational hub & schools) • 2,400 tropical trees have been planted in the 85-acre central park • 7km walking & biking trail ringed by a 100-foot-wide, tree-lined boulevard & linked via 10 bridges & 17 pavilions around the lake • To address climate change, a proper drainage system including the retention pond is in place for flood risk mitigation in extreme weather conditions • Environmentally conscious practices: use of eco-conscious design & materials, solar panels, energy & water conservation, flood retention, wildlife relocation, water & wastewater management 06 02 69 TROPICANA SUSTAINABILITY STATEMENT
TROPICANA MIYU PETALING JAYA, SELANGOR • 2.82-acre (condominium) • Provision of bicycle parking racks and electric car charging bays • Environmentally conscious practices: use of eco-conscious design & materials, such as low E glass installed at level 7 lift lobby, gym room, kids playroom & multipurpose hall rainwater harvesting system 07 TROPICANA CENANG LANGKAWI, KEDAH • 5.28-acre (serviced suites, retail shops, five-star international hotel) • Buildings designed with energy e cient and sustainable features, and all units are furnished with certified energy and water e cient appliances • To inculcate community inclusivity and promote healthy living, 30 resort-themed facilities will be o ered • Adherence to the Environmental Management Plan (“EMP”) • Buildings are fitted with low-E glass, energy e cient lighting & internal walls are painted with low VOC paint 08 TROPICANA WINDCITY GENTING HIGHLANDS, PAHANG • 596-acre (residential, commercial, education, wellness, silver hair village & park) • Tropicana Grandhill adopts environmentally conscious practices such as the use of eco-conscious design & materials, energy & water conservation, flood detention pond, wastewater management, rainwater harvesting tank & stormwater management • Tropicana Paradise bungalows and villas are strategically positioned encircling 12 cascading waterfalls, 23 rivers and babbling creeks to ensure the development taps into the natural landscape • Preservation & revitalisation of green spaces as outdoor adventure venues and green park • Sustainable transportation & infrastructure to reduce the township’s carbon footprint 09 PART 2 ANNUAL REPORT 2023 70
W KL & THE RESIDENCES KUALA LUMPUR • 1.28-acre (serviced residences & five-star hotel) • Environmentally conscious practices: use of eco-conscious design such as high ceilings for maximum sunlight, secret garden dotted with trees & rainwater harvesting tank • Strategically located in the heart of Kuala Lumpur City Centre within walking distance facilities & amenities thus reducing the need to commute via car & lowering carbon footprint • W KL Hotel was sold/disposed in FY2023 10 TROPICANA 218 MACALISTER GEORGETOWN, PENANG • 2.09-acre (serviced residences, commercial suites & hotels) • International brand hotel houses one of Georgetown’s historical buildings, a UNESCO World Cultural Heritage Site • Environmentally conscious practices: use of eco-conscious design such as high ceilings for maximum sunlight, buildings are designed & positioned to oer panoramic sea views, pocket garden & rainwater harvesting tank • Courtyard by Marriott was sold/disposed in FY2023 11 TROPICANA DANGA BAY ISKANDAR MALAYSIA, JOHOR BAHRU, JOHOR • 37-acre (serviced residences & retail spaces) • Tropez residences is GBI certified oering green building features • Environmentally conscious practices: use of eco-conscious design such as high ceilings for maximum sunlight, water & waste management & rainwater harvesting tank 12 TROPICANA DANGA COVE ISKANDAR MALAYSIA, JOHOR BAHRU, JOHOR • 227-acre (landed residences & shop oces) • Each landed unit in Ayera Residences has its own pocket garden • Lush central park acts as the green lung and community space 13 TROPICANA UPLANDS ISKANDAR MALAYSIA, JOHOR BAHRU, JOHOR • 244-acre (landed residences, apartments & commercial hub) • Buildings are designed with energy ecient features including street lighting with LED lights & usage of smart system & design of sales gallery with glass wall to promote natural lighting • Environmentally conscious practices: use of eco-conscious design & materials, energy & water conservation, flood retention, wastewater & hazardous materials management & stormwater management 14 LIDO WATERFRONT BOULEVARD ISKANDAR MALAYSIA, JOHOR BAHRU, JOHOR • 90-acre (serviced residences, hotel, o ces, retail, park, cultural centre, education & healthcare facilities) • Tropicana built a flood mitigation system to ease upstream flooding at Sungai Chat & Sungai Abdul Samad • The system is well-equipped to trap garbage & prevent it from flowing into the sea, helping to improve water quality, reduce pollution & save marine life • In the pipeline: 3km 10m boardwalk & 3m walkway/ cycling lanes to foster community inclusivity 15 TROPICANA ALAM PUNCAK ALAM, SELANGOR • 362-acre township, bringing Tropicana’s unique DNA and its resort-styled setting to Puncak Alam • A tranquil 4.9-acre recreational lake surrounded by 1.3 km lakeside jogging trail and a 4.5-acre picturesque central park • Environmentally conscious practices: large windows, proper ventilation, and strategically positioned entrance doors facing north or south • To address climate change, a proper drainage system including a retention pond for flood risk mitigation plan • Easy access to major highways such as LATAR, DASH, NSE & GCE • Located in a mature town with ample facilities and amenities 16 TROPICANA SUSTAINABILITY STATEMENT 71
PRINCIPAL GUIDELINE Bursa Malaysia Sustainability Reporting Guide (3rd Edition) in September 2022. Our report is based on the latest Bursa Sustainability Reporting Guide (3rd Edition) in meeting the sustainability disclosure requirements in its FY2023 Sustainability Statement INTERNATIONAL FRAMEWORK Global Reporting Initiative (“GRI”) Standards 2021 It enables Tropicana to disclose information about the Group’s most significant economic, environmental and social (“EES”) impacts, and how we manage such related risks and opportunities. 72 ANNUAL REPORT 2023
PRACTICE 12 GOALS OUT OF 17 GOALS SET OUT BY UNSDG GOAL 3: Good Health & Well-Being To ensure healthy lives and promote well-being for all GOAL 10: Reduced Inequality To promote equal opportunities for our employees and general society GOAL 5: Gender Equality To foster a workplace environment where everyone is treated with respect regardless of gender identity GOAL 11: Sustainable Cities & Communities To adopt sustainable measures throughout our developments and facilitate community-building initiatives GOAL 6: Clean Water & Sanitation To ensure availability and sustainable water management and sanitation management for all GOAL 6: A ordable & Clean Energy To incorporate renewable energy (solar) options into our development where possible towards adopting cleaner energy GOAL 12: Responsible Consumption & Production To actively work towards sustainable construction practices and develop buildings that provide sustainable living solutions. GOAL 16: Peace, Justice & Strong Institutions To conduct business ethically in compliance with all applicable laws, while empowering our workforce through fair practices and rejecting any form of discrimination. GOAL 8: Decent Work & Economic Growth To provide a safe and conducive environment for our employees through fair practices and business development GOAL 15: Life on Land To sustainably manage forests, combat desertification, halt and reverse land degradation, and halt biodiversity loss GOAL 17: Partnerships for The Goals To build sustainable partnerships and new collaborative opportunities that align with our principles and goals. GOAL 9: Industry, Innovation & Infrastructure To inculcate innovative measures that serve to enhance our deliverables and service quality 73 TROPICANA SUSTAINABILITY STATEMENT
Inaugural Report • Created of sustainability governance structure • Created a materiality matrix through a vetted ranking process by external consultants Selecting a Framework • Implemented reporting guidelines: - Bursa Malaysia Sustainability Reporting Guide - GRI Standards Identifying Data Trends • Described management approach towards the COVID-19 pandemic • Continuous data collection of EES material matters • Identified data trends based on baseline data Strengthen ESG Framework & Practices • Established Risk Management & Sustainability Committee • Aligned with GRI Standards 2021 and Bursa Malaysia Sustainability Reporting Guide (3rd edition) • Conducted Social Impact Assessment on our upcoming Tropicana Alam township Enhancing Data Disclosure • Collected quantitative data related to the Group’s EES performance • Expanded data disclosure to include two (2) additional material matters Commitment towards Sustainable Development • Described management approach towards the COVID-19 pandemic • Aligned business operations with relevant UNSDGs • Established a Sustainable Development Plan SUSTAINABILITY JOURNEY SINCE 2016 2016-2017 2021 2022-2024 2018 2019 2020 74 ANNUAL REPORT 2023
Our sustainability governance structure serves as a driver to steer the Group towards our ESG aspirations. The Board of Directors (“The Board”) is supported by our Risk Management & Sustainability Committee, Sustainability Management Team and Sustainability Steering Committee. The Committees oversees and endorses ESG sustainability-related initiatives and practices that are aligned with our EES approach. Tropicana’s overall ESG sustainability performance is measured and reported annually, based on the e orts of our Sustainability Steering Team which is tasked with implementing and monitoring the EES initiatives applied throughout our business operations. • Responsible for the overall sustainability direction undertaken by the Group • Ensures business strategy includes considerations of the Group’s material sustainability matters • Endorses the Group’s Sustainability Statement as part of Tropicana’s annual reporting initiative • Reviews and tables the frameworks for the Board of Directors’ approval • Ensures that sustainability and risk management frameworks are embedded throughout the Group • Ensures that the sustainability and risk management frameworks are consistently adopted throughout the Group and are within the parameters established by the Board • Provides oversight of sustainability initiatives that are in line with the purpose, values and strategy of the Group • Complies with external requirements such as Bursa Malaysia Securities Berhad’s Sustainability Statement and Statement of • Develops sustainability strategies and reports to the Board on the Group’s overall sustainability progress • Provides leadership to ensure the Group’s sustainability agenda is implemented throughout our business strategies • Reviews and approves policies, targets and market disclosures on sustainability matters • The Group has appointed an ESG o cer to monitor and execute sustainability-related strategies and targets • Ensures sustainable processes and controls are in place within the Group’s departments/functions • Reports on the Group’s sustainability performance based on the implemented processes and controls via the Sustainability Statement • Collects Group sustainability data to generate a Sustainability Statement for annual disclosure Roles & Responsibilities Board of Directors Risk Management & Sustainability Committee Sustainability Management Team Sustainability Steering Committee Chairperson, Group Managing Director, Group Executive Director and any Director-level representatives involved in risk management and sustainable development within the Group Departments that are data providers to produce the annual Sustainability Report and executers of sustainability initiatives endorsed by the Board OUR SUSTAINABILITY GOVERNANCE 75 TROPICANA SUSTAINABILITY STATEMENT
People & Wellbeing Health & Safety Governance Management & Advocacy Innovation, AI & Technology Fair & Ethical Conduct Society & Communities Ecological Footprint Energy & Climate Change Supply Value Chain & Responsible Sourcing Sustainable & Quality Products Connecting Communities, Forging Futures TROPICANA ESG PURPOSE & PRIORITIES Support investors in making ESG investments in Malaysian listed companies & increase TCB ESG rating in Bursa Malaysia Tropicana to invest in ESG learning & development programme to ensure employees recognise the value of sustainability Increase Tropicana brand value and position by creating a positive impact in areas where we operate through ESG best practices as well as gain award/recognition Support UN’s global vision towards Net Zero 2050, creating a livable world & sustainable economy Encourage good corporate governance across the board – BOD, management, employees, supply chain Invest in community engagement towards positive societal impact through Tropicana Foundation 76 ANNUAL REPORT 2023
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Tropicana’s material sustainability matters are reviewed annually for their relevance to our business operations and stakeholder interests. Our materiality matrix was generated using guidelines presented in the Global Reporting Initiative (“GRI”) standards as recommended in the Bursa Malaysia Sustainability Reporting Guide (3rd edition). Throughout the reporting period, we undertook an internal reassessment of the material matters to update our materiality matrix to reflect sustainability matters that are of utmost importance and relevant to the business as well as key stakeholders. 01 PRIORITISATION The Group identified and ranked a total of 20 material sustainability matters that best reflect the priorities of our stakeholders and business operations 02 REVIEW All material sustainability matters are subjected to an annual review for their relevance by the Group’s Sustainability Management Team to be disclosed in the annual report 03 APPROVAL Data disclosure of material sustainability matters in the Sustainability Statement will be approved and endorsed by the Risk Management & Sustainability Committee and Sustainability Management Team OUR MATERIAL SUSTAINABILITY MATTERS Materiality Prioritisation & Review Process Validation & Approval Material sustainability matters from the previous year were reviewed and updated to account for the Bursa Malaysia Sustainability Reporting Guide (3rd Edition) requirements. The updated materiality matrix was then presented to the sustainability steering committee and management team for endorsement and validated by Tropicana’s Board of Director The materiality updates highlighted several changes as shown below: • Energy E ciency and Climate Change • E uent and Pollution Management • Employee Management and Well-Being Existing material matters (shift in priority) • Innovation and Technology (Low to Medium) New materiality added: • Brand and Reputation • Corporate Governance and Guidelines 78 ANNUAL REPORT 2023
TROPICANA FY2023 MATERIALITY MATRIX Impact to Business Operations Impact to stakeholders Priority Low Medium High 11 14 12 15 17 13 16 18 01 02 03 04 05 20 07 09 06 08 10 19 01 Economic Performance 02 Procurement Practices 03 Innovation 04 Indirect Economic Impact 05 Brand & Reputation 06 Environmental Compliance 07 Energy E ciency & Climate Change 08 E uent & Pollution Management 09 Products & Services Responsibility 10 Water Management 11 Biodiversity 12 Products and Services Responsibility (Social) 13 Occupational Safety & Health 14 Contractor Management 15 Talent Development 16 Employee Management & Well-Being 17 Supply Chain 18 Community Engagement 19 Social Compliance ECONOMIC 20 Corporate Governance & Guidelines GOVERNANCE ENVIRONMENT SOCIAL 79 TROPICANA SUSTAINABILITY STATEMENT
We selected relevant indicators that are prescribed by the Bursa Securities Berhad and also relevant to our company sector, based on our materiality matrix to be presented in this Sustainability Statement as part of our commitment to disclose the Group’s sustainable development progress for the financial year ending 31 December 2023. These key material sustainability matters provide a balanced insight into our economic, environmental and social (“EES”) risks and opportunities that drive our business operations and considerations applied to meet the expectations of our stakeholders. Focus Area Material Sustainability Matters Importance to Tropicana ECONOMIC PILLAR Economic Performance To achieve long-term business growth that benefits current and future stakeholders Procurement Practices To ensure transparency, fairness, accountability and impartiality throughout the entire procurement process ENVIRONMENT PILLAR Environmental Compliance To minimise environmental impact via compliance and legislative requirements throughout the Group’s supply chain Energy E cient & Climate Change To create awareness of responsible energy consumption practices and contribute towards minimising carbon emissions E uent & Pollution Management To employ sound waste disposal methods in compliance with national and local environmental regulations as well as requirements outlined in the Environmental Management Plan Water Management To minimise environmental impact via compliance and legislative requirements throughout the Group’s supply chain Biodiversity To recognise the value of biodiversity and take action to conserve it OUR MATERIAL SUSTAINABILITY MATTERS 80 ANNUAL REPORT 2023
Involved Stakeholder(s) Potential Risks & Opportunities to Group Operations Relevant UNSDG • Board of Directors • Investing Communities Risk Opportunities • Evolving consumer trends and regulatory changes • Value creation through innovative development • Suppliers • Contractors Risk Opportunities • Disruption to the global supply chain • Uplift local suppliers’ market • Local Authority • Suppliers • Contractors • Customers Risk Opportunities • Resource use during development • Safeguard the environment through compliance • Local Authority • Suppliers • Customers • Investing Communities Risk Opportunities • Resource use and carbon emission • Innovative technology to reduce emissions • Local Authority • Suppliers • Customers • Investing Communities Risk Opportunities • Exposure to pollution and poison • Safeguard the environment through compliance • Local Authority • Suppliers • Customers • Investing Communities Risk Opportunities • Resource use during development • Exposure to pollution and poison • Safeguard the environment through compliance • Local Authority • Suppliers • Customers • Investing Communities Risk Opportunities • Habitat loss • Preserve biodiversity through compliance 81 TROPICANA SUSTAINABILITY STATEMENT
Focus Area Material Sustainability Matters Importance to Tropicana SOCIAL PILLAR Employee Management & Well Being To develop a balanced and productive workforce that represents the Group in an exemplary manner while achieving job satisfaction Talent Development To promote a continuous learning environment that enhances the employability of our workforce and provides value-added services to our stakeholders Occupational Safety & Health To protect the well-being of our workforce and ensure the safety of all stakeholders Contractor Management To engage with contractors with values and principles that are aligned with the Group’s production objectives Product & Services Responsibility To continuously improve the quality of our deliverables and enhance services that exceed the expectations of our customers Brand & Reputation To build up a positive brand reputation in increasing the company value and position Community Engagement To encourage the culture of giving back while endorsing harmonious living that uplifts the well-being of wider societies GOVERNANCE PILLAR Corporate Governance & Guidelines To conduct business ethically in compliance with all applicable antibribery, anti-corruption and data privacy laws and regulations of the country in which the Group operates 82 ANNUAL REPORT 2023
Involved Stakeholder(s) Potential Risks & Opportunities to Group Operations Relevant UNSDG • Board of Directors • Employees Risk Opportunities • Welfare of employees • Fair practices and equality • Employees Risk Opportunities • Brand knowledge and upskilling • Encourage career development and service excellence • Board of Directors • Contractors • Government • Customers • Employees Risk Opportunities • Workplace health and safety conditions • Safeguard the welfare of employees and general public • Contractors • Government Risk Opportunities • Construction practices • Cost optimisation and high-quality development • Board of Directors • Customers • Investing Communities Risk Opportunities • Customer satisfaction • Value creation through enhanced brand reputation • Board of Directors • Employees • Customers • Investing Communities • Government • Contractors Risk Opportunities • Threat to company’s image and loss of confidence from the stakeholders • Build stakeholders’ trust and loyalty • Customers Risk Opportunities • Impact of development on the surrounding community • Improve the livelihood of the community • Board of Directors • Investing Communities • Contractors • Government • Customers • Employees Risk Opportunities • Organization reputation • Inculcate good governance and ethical business practices 83 TROPICANA SUSTAINABILITY STATEMENT
As a responsible developer, Tropicana is aware of the environmental impacts resulting from our core operations. We utilise raw materials to construct buildings on our landbanks which inevitably impacts the natural environment to a certain extent. The Group adheres to strict environmental and development guidelines and regulations set by public agencies such as the Department of Environment (“DOE”), Town and Country Planning Department (“PLANMalaysia”) and local governments in all our development projects. All our new developments are being assessed for environmental impact through a set of guidelines issued by DOE, and proper management plans are being adhered to accordingly to mitigate and manage our environmental impacts. Our Project Division and contractors employ good environmental management practices throughout the construction phase. Each development has its own set of established environmental policies through our appointed contractor to manage the impact towards the environment, which the Group has set out in the contract. We also have adopted Sustainability Policy in 2022 that cut cross our 3 pillars name; People, Planet and Partnership; that guides our ESG initiatives and programmes. The policy cover our ESG parameters that are relevant to the Group’s business operations. During the year under review, we reported zero fines, notices or sanctions for any non-compliance to environmental laws at our operations. The group will continue to implement initiatives to enhance awareness of the importance of environmental conservation and protection by adhering to regulations that aim to protect the natural environment. PLANET: ENVIRONMENTAL SUSTAINABILITY CLIMATE CHANGE Material Matter Importance to Tropicana Management Approach Bursa Malaysia Common (C) / Sector-Specific (S) Indicators Applicable UNSDGs Relevant GRI Standards Environmental Compliance To minimise environmental impact via compliance and legislative requirements throughout the Group’s supply chain Implement initiatives to enhance awareness of the importance of environmental conservation and protection by adhering to regulations that aim to protect the natural environment N/A Disclosure 2-27 Compliance with laws and regulations Energy E ciency & Climate Change To create awareness of responsible energy consumption practices and contribute towards reducing carbon emissions Implement initiatives to achieve a reduction in carbon emissions, energy consumption and overall cost reduction of electricity usage C4(a) Total energy consumption C11(a) Scope 1 emissions in tonnes of CO2 C11(b) Scope 2 emissions in tonnes of CO2 C11(c) Scope 3 emissions in tonnes of CO2 GRI 302: Energy 2016 GRI 305: Emissions 2016 As a property developer where we create and add value to the community and our stakeholders, we realise that our actions and developments carry an undesirable imprint on the environment and subsequently have a greater impact on our climate. We also recognise that the changes in the climate will a ect how we design our development and how we operate. This presents us with both challenges and opportunities in addressing the climate change impacts, designing and developing our product and township and also transitioning into a low-carbon company. As we are embarking on our journey to support Malaysia’s ambition to become carbon neutral by 2050, we have taken some steps to lower the Group’s carbon emissions by producing energy-e cient and green-certified buildings and developing sustainable townships, which have energy and water-e cient fittings and elements, and some developments are fitted with solar panel to help customer and user to lower their emissions. Besides rising temperatures, we are also being exposed to increased rainfall and the rising sea level on our development projects and community. For that, we are looking to evaluate our climate change risk and opportunity to help us revalue and future-proof our development and investment. We are also progressing our disclosure to align with the Bursa Exchange recommended framework, which is based on Taskforce of Climate-Related Financial Disclosure (“TCFD”) Recommendations. To manage our emissions, we are ascertaining the Group’s Scope 1, 2 and 3 emissions and are undertaking appropriate climate mitigation and adaptation strategies which will be reported in the next financial year. 84 ANNUAL REPORT 2023
Material Matter Importance to Tropicana Management Approach Bursa Malaysia Common (C) / Sector-Specific (S) Indicators Applicable UNSDGs Relevant GRI Standards E uent & Pollution Management To employ sound waste disposal methods in compliance with national and local environmental regulations as well as requirements outlined in the Environmental Management Plan Implement initiatives to enhance awareness of the importance of waste e uent management by adhering to regulations that aim to protect the natural environment C10(a) Total waste generated, and a breakdown of the following: (i) total waste diverted from disposal (ii)total waste directed to a disposal S5(a) Total weight or volume of materials that are used to produce and package products and services S8(a) Total volume of water (e uent) discharge over the reporting period GRI 303: Water and E uents 2018 GRI 306: Waste 2020 Water Management To minimise Environmental impact via compliance and legislative requirements throughout the Group’s supply chain Implement initiatives to enhance awareness of the importance of water management and protection by adhering to regulation that aim to protect the natural environment C9(a) Total volume of water used S8(a) Total volume of water (e uent) discharge over the reporting period GRI 303: Water and E uents 2018 Biodiversity To recognise the value of biodiversity and take action to conserve it Implement a range of strategies and practices that aim to protect and restore biodiversity, while also promoting sustainable development and human well-being to ensure that biodiversity is conserved for future generations and that human societies can thrive sustainably and equitably S1(a) Percentage of existing operations or projects assessed for biodiversity risks S1(b) Size and location of all habitat areas protected or restored S1(c) Total number of IUCN Red List Threatened Species and national conservation list species with habitats in areas a ected by the operations of the company GRI 304: Biodiversity 2016 85 TROPICANA SUSTAINABILITY STATEMENT
ENVIRONMENTAL COMPLIANCE & CERTIFICATIONS Tropicana recognises the significance of stringent environmental and development laws to regulate industrial pollution and protect Malaysia’s privileged status as one of the world’s 17 megadiverse countries and our citizens’ quality of life. The Group complies fully with local and national environmental regulations, with zero fines and non-monetary sanctions for the year under review. NATIONAL & LOCAL REGULATIONS • Environmental Quality Act 1974 • Housing Development (Control and Licensing) Act 1966 • Land Development Act 1956 • National Landscape Policy • Perumahan Rakyat 1Malaysia Act 2012 • Environmental Impact Assessment for prescribed activities • Town and Country Planning Act 1976 • Strata Management Act 2013 • Manual Guideline and Selangor State Planning Standards • Solid Waste and Public Cleansing Management Act 2007 • Factories and Machinery Act 1967 To minimise our environmental e ect, we are committed to delivering development that promotes sustainable living, through certified green building. To date, we have a total of 11 developments that have been certified by the Green Building Index (“GBI”) and GreenRE. GBI is the first green building rating tool designed specifically for Malaysia’s tropical climate and socioeconomic context. Developed by the Malaysian Institute of Architects and the Association of Consulting Engineers Malaysia, GBI is a liated with and complies with the World Green Building Council standards. GreenRE, an alternative to GBI, is driven by the Real Estate and Housing Developers’ Association Malaysia (“REHDA”). A developer must incorporate concrete measures to enhance a site’s water and energy e ciencies, indoor environmental quality, lower carbon emissions, optimise the use of construction materials and more to secure a GBI or GreenRE certification. A list of Tropicana projects that have obtained GBI or GreenRE certification can be found below. We note that construction companies listed on Bursa Malaysia Main Market are required to disclose the percentage of their total property portfolio certified to a recognised building management standard in the upcoming financial years and shall do so in due course. Name of Project Project Type Certification Status Tropicana Gardens (Arnica) High-Rise, Residential GBI Gold (subject to renewal) Tropicana Gardens (Bayberry) High-Rise, Residential GBI Gold (subject to renewal) Tropicana Gardens (Cyperus) High-Rise, Residential GBI Gold Tropicana Gardens (Dianthus) High-Rise, Residential GBI Silver (Provisional) Tropicana Gardens O ce Tower Commercial, Non-Residential GBI Silver (Provisional) Tropicana Gardens Mall Commercial, Non-Residential GBI Silver (Provisional) Tropicana Gardens (Edelweiss) High-Rise, Residential GreenRE Silver (Provisional) Tropicana Metropark (Shoppes) Commercial, Non-Residential GreenRE Bronze (Provisional) Tropicana Metropark (South Residences) High-Rise, Residential GreenRE Bronze (Provisional) Tropicana Miyu High-Rise, Residential GreenRE Bronze (Provisional) Tropicana Cenang High-Rise, Residential GreenRE Bronze (Provisional) 86 ANNUAL REPORT 2023
ENERGY MANAGEMENT ENERGY-EFFICIENT BUILDING FEATURES We are committed to adopting energy-e cient measures to lower the Group’s carbon emissions throughout our operations and value chain. Tropicana Gardens O ce Tower, the Group’s headquarters, is strategically located within the Tropicana Gardens mixed development in Kota Damansara. This modern o ce building was designed to meet GBI Silver requirements, which include energy-e cient features. This helps us to reduce our energy consumption compared to normal building usage. We also subscribed to an Energy Management System (“EMS”) to monitor any surge in energy usage due to breakdown. Electricity Consumption FY2021 FY2022 FY2023 Mall 14,543 MWh 25,711 MWh 34,302 MWh O ce 2,488 MWh 2,894 MWh 461 MWh TGCR* - - 6,070 MWh TOTAL 17,031 MWH 28,605 MWH 40,833 MWh * First year reporting In the year under review, our electricity consumption for Tropicana has increased due to the inclusion of Tropicana Golf & Country Resort’s (“TGCR”) first-year reporting of electricity usage. The Mall has increased due to improved reporting, which we have included chiller electricity usage in FY2023. Our o ce electricity consumption in FY2023 has decreased significantly due to the exclusion of several floors that are not under our operational control (tenanted floor), which was reported earlier in the FY2021 and FY2022 reporting cycles. We also employed good energy habits around our premises and used energy-e cient light fittings and motion sensors at our staircases and service corridors in our e ort to reduce electricity usage. Type of energy purchased Gigajoules FY2021 Gigajoules FY2022 Gigajoules FY2023 Electricity 61,311.6 GJ 102,978 GJ 146,998.80 GJ Type of Renewable Fuels Solar 4,320 GJ 4,640.328 GJ 4,658.30 GJ TOTAL ENERGY CONSUMPTION FY2023 65,631.60 GJ 107,618.33 GJ 151,657.10 GJ Electricity is required to power buildings once a development is completed and occupied. Tropicana is unable to control energy usage at residential properties handed over to owners. However, the Group does monitor and manage the electricity consumption of commercial buildings and public facilities in our townships. ENERGY-EFFICIENT INITIATIVES AT OUR WORKPLACE • All our premises and o ces are equipped with energy-e cient LED lighting that consumes 70% less energy • Installation of photocell and motion sensors for lighting • Digital devices i.e. printers auto-set to sleep mode if no usage and after 8 p.m. • Fixed timing and temperature for centralised air conditioning for every floor. Our ambient temperature is set at 24degC (±1 degree Celcius) as the recommended temperature for energy e ciency • Mobilising our Auxiliary Police after working hours to ensure lights are o • Encourage our employees to switch o the lights on their respective floors during lunchtime • Our receptionist will turn o the light and split air-cond after the sta leave the meeting room at our designated meeting room floor 87 TROPICANA SUSTAINABILITY STATEMENT
Designs that aid in cooling the environment using natural ventilation LED light fittings for street lights, facilities, car parks and common areas Low-E glaze installation and roof insulation to reduce building cooling load* Light fixtures with timer control in public spaces Optimise the use of natural daylight through passive architectural design Lifts with regenerative features* Sensor-based escalators that only operate when foot tra c is detected** Motion sensorcontrolled lighting at stairways** * Features installed at Tropicana Gardens & Tropicana Miyu projects only ** Features installed at Tropicana Gardens projects only *** Features installed at Tropicana Aman only In encouraging low energy usage to our customers, and to help reduce our emissions impact, Tropicana applies innovative building designs that o er natural ventilation and lighting to reduce electricity consumption and wastage. At Tropicana Cenang, we designed the development based on the approach of the Thermal Performance of Building Envelop (“RETV”) to enhance the thermal building performance. Below are examples of energy-e cient features installed in our developments. RENEWABLE ENERGY PROJECT In reducing our dependency towards non-renewable energy, we have taken the initiative to install solar roof panels at our Tropicana Golf & Country Resort, Petaling Jaya in 2021. Installation of the 2,214 solar photovoltaic panels commenced in March 2021. The panels spread across 53,204 sq ft of rooftop space at TGCR’s clubhouse, were fully operational by September 2021. The installation has managed to generate savings in our energy bills year on year. In FY2023, the solar panels generated an average of 107,831 kWh of electricity a month, with a total savings of RM427,347 in energy bills a year. At Tropicana Metropark in Subang Jaya, we installed windmills that power water turbines in an innovative bio-filtration system to maintain the water quality in the development’s 4.41-acre lake, which has been up and running since 2021 until now. TROPICANA GARDEN’S INNOVATIVE APPROACH TO DESIGN To reduce our dependency on electricity consumption and create a comfortable and environmentally neutral spatial experience, we employed a selected climate control design strategy in the Tropicana Gardens development: 1. Creating a cool microclimate to discourage heat build-up by planting trees and vegetation, both on the roof and on ground level; creating water features inside the ‘canyon walk’, and having ‘cool air dumping’ from tenants’ air conditioning 2. Promoting thermal mass cooling – through the creation of a ‘natural stack e ect’ that will draw in cool air from the surrounding environment and exhaust warm air 3. Encouraging natural ventilation by designing with sensitivity to wind paths and installing operable roofs that will exploit such cool airflow 4. Promoting evaporative and earth cooling through radiant and evaporative cooling on the ground level 5. Minimize solar gain through the use of high-performance glass and the installation of natural and man-made shading devices Solar powered water heater*** Low-Emissivity Performance Glazing for all apartments windows 88 ANNUAL REPORT 2023
As a property developer, we are aware of the impacts of our operations towards water resources, either for our consumption or for community usage. Hence, we strive to improve resource consumption e ciency and minimise waste generation in all activities throughout our operational area. We incorporate environmentally friendly designs into all our products to minimise the impact on the environment such as the installation of rainwater harvesting and water-e cient sanitary fittings fitting covered under the Water E cient Product Labelling Scheme (“WELPS”) or Water E ciency Labelling and Standards (“WELS”). In controlling the adverse impact of our operations especially in the construction sites, we are following the requirements and strict adherence to the guidelines set by the local authority to monitor air, noise water & wastewater and waste and hazardous waste. We comply with the latest Environmental Impact Assessment (“EIA”) Approval Conditions for all water and e uent discharged from our sites, where required. Our contractors follow the set guidelines to meet the environmental standards in all our developments as below: • Environmental Management Plan (“EMP”) • Erosion and Sediment Control Plan (“ESCP”) • Water and e uent discharge limitation according to the Environmental Impact Assessment (“EIA”) Our main source of water usage for our operation comes from municipal water and to a lesser extent, from groundwater sourced using tube wells and surface water. As most of our operation depends on municipal water sources, the usage of tube well, which was installed in 2019 and later upgraded in 2020, is mostly for our usage in Tropicana Golf & Country Resort where the treated underground water is used in our swimming pool and for toilets. We also use surface water from the natural pond for daily watering of the golf course although we do not track its usage. We also installed rainwater harvesting tank to be used for landscape irrigation in most of our developments. At Tropicana Gardens, extensive landscaping is mostly irrigated using this collected rainwater and helps to reduce the potable water consumption in common areas at least by 50%. It also has the added advantage of reducing stormwater runo s so as not to overwhelm the existing drainage system during heavy rain. Moreover, there is also recycling of the fire system test water for the sprinkler and wet riser system. This is the first year we track our water consumption and withdrawal for our operation and we strive to improve our data collection for the next reporting cycle. For FY2023, our total water withdrawal is 482.3377mL. Water Withdrawal by Source Megalitres - mL Groundwater (tube well) 0.0297 Municipal water (tap water) 482.308 TOTAL 482.3377 Construction waste forms a major component of the total volume of solid waste produced by developers. Tropicana monitors the generation of hazardous and non-hazardous waste across our business operations, which includes waste generated from construction, domestic usage, food waste scheduled waste and others. Our contractors are required to employ sound waste disposal methods in compliance with national and local environmental regulations as well as requirements outlined in the Environmental Management Plan (“EMP”). Scheduled waste produced at our sites is collected, stored and disposed of by operators licensed by the Department of Environment (“DOE”). In reducing our impacts in our development, we utilise eco-friendly and green label products, such as waterproofing, sealant, ceiling board, skim coat, tile adhesive and low volatile organic compound (“VOC”) paints. We also incorporate the usage of construction materials with recycled content materials, especially for aluminium, steel bars and Reinforcing Fabric of Steel BRC. In controlling our water discharge quality, we are using non-chemical water treatment for our swimming pool. At Tropicana Gardens, to reduce wastage on-site, we employ the usage of aluminium system formwork which can be recycled. The formwork system can be used more than 300 times without loss of quality or dimensional integrity. Afterwards, it can be recycled under normal industrial processes. The system also enables a high tolerance of finish and eliminates the usage of wooden props, bracing or panels, and the need for plastering, as per traditional sca olding method, thus reducing construction waste. WATER MANAGEMENT EFFLUENT & POLLUTION MANAGEMENT 89 TROPICANA SUSTAINABILITY STATEMENT
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