Serba Dinamik Annual Report 2021

Integrated Report 2021 145 FINANCIAL PERFORMANCE In this segment requires manpower that is professional qualified, certified, skilled and experienced technical to execute the projects and contracts awarded to our Group. Due to supply and demand conditions and competition among other established companies, the number of personnel with the relevant qualifications and experience in the industry may be limited. Our cost of operationsmay be higher if we are required to compete for such skilled and experienced technical professionals. We maintain databases and listings for skilled contract workers in the market and their relevant qualifications to be able to recruit as and when we required. We also can recruit the graduates of our technical training programmes which are certified by City & Guilds, a vocational education organisation in tile UK offering more than 500 qualifications across more than 80 countries. The Group also has acquired SD Edu (which is known as UNIMY) which focus on upskilling and foster ICT graduates with a global mindset and to ensure readiness to embrace Industry Revolution 4.0 challenges. This could benefit to the Group which develop future skilled based leaders for our own workforce in any industries that we are in. The Group also have acquired eNoah iSolution India Pvt Ltd to helps the Group managing cost effectiveness as these companies has the technology capabilities. Challenges Our Respond Future Outlook During the period, the Group had secured a contract with Future Digital Data Systems L.L.C. (“FDDS”) to develop a data centre and its related facilities, infrastructure, and landscaping in Abu Dhabi, UAE with a capacity of up to 20 MegaWatt (“MW”). During this pandemic situation, markets are looking into online solutions as an alternative. The Group through its ICT segment provides online, cashless and contactless features which suit customer’s expectation. Among main solution products are EasyBuyBye, an e-commerce platform, Qwik Pay, a cashless payment system with e-wallet capability and Global Content Exchange (“GCE”), a content or data exchange platform. With these solutions, the Group is tapping into the institutional and retail or consumer base in a big way both domestic and also internationally. The Group is targeting mass consumer market which has a huge potential of 7.7 billion population in the world. Through these initiatives, the Group is expected to further grow its ICT segment and expected to contribute further to the Group. ICT segment has gained at traction this year supported by the market requirement on ICT during the current pandemic situation. The Group is also focusing on infrastructure development where synergizing between EPCC and ICT capabilities to bolster ICT segment. To date, ICT scope is segmentized into Cloud Computing, Artificial Intelligence, Cybersecurity, Fintech and Frontier Technologies division.