Business and Industry Partners, Media • Collaborative partnerships and opportunity to nurture and expand the business • Corporate news and development of the Group • Business meetings • Strategic partnerships • Media releases • Industry conferences and seminars • Websites and social media Bankers • Financial health, solvency • Covenants compliance • Financial health review • Meetings and engagements Advocacy Groups and Charitable and Welfare Organisations • Require company to uphold responsible business practices, reduce environmental impacts and disclose necessary information pertaining to business growth and sustainability • Strategic partnerships • Sponsorships to support a range of charitable causes Our Community • Community development • Social issues • Impact of business operations • Transparency and accountability • Corporate social responsibility programmes and activities related to education, society and associations • Requests and enquiries Trade Associations • Require company’s assistance and express various concerns and issues faced by the industry • Participation in industry forums and dialogues • Industry networking events Shareholders/Investors • Group’s progress and financial performance • Business outlook and strategy • Dividend • Corporate governance, transparency, ethics and integrity • Annual and extraordinary general meetings • Annual and quarterly reports • Bursa announcements • Corporate website • Press release and coverage • Investor and analysts’ meetings Suppliers and Service Providers • Transparent procurement practices • Payment schedule • Pricing of products and services • Order fulfilment matters • Reliability of supply • Business ethics • Products and services proposals • Evaluation and performance reviews • Contract negotiations • Delivery schedules • Meetings and engagements Areas of Interest Forms of Engagement Stakeholders Regulatory, Government and Statutory Bodies Customers/Distributors Employees • Regulatory and governance compliance • Labour practices • Occupational safety and health • Compliance with applicable reporting requirements • Meetings, engagements and collaborations • Training programmes • Quality of products and services • Reliability of content and timely release of essential publications • Systematic and punctual delivery of products and services • Pricing • Engaging promotions and activities • Efficient complaint resolution • Regular communication with customers via multiple platforms and channels • Advertisements, marketing and promotional activities • Product knowledge sharing • Community and networking events • Feedback sessions and surveys for product research and development • Career progression, opportunities and productivity • Sense of belonging and ownership • Compensation • Workplace health and safety • Working environment • Balanced lifestyle • Circulation of internal policies and procedures • Staff induction and appraisals • Remuneration packages • Training/guidance • Health and wellness campaigns • Employee engagement activities • Employee feedback channels STAKEHOLDER ENGAGEMENT We strive for ethical and transparent interactions with our internal and external stakeholders as we believe open platforms for engagement drive the continuous growth of our business. The following indicates key stakeholder groups, a non-exhaustive list of their areas of interest and our various forms of engagement with them. These stakeholders have been identified and profiled based on their influence on the Group or how they are impacted by the Group. Engagement with each stakeholder is made on an as-needed basis. (continued) SUSTAINABILITY STATEMENT 34 SASBADI HOLDINGS BERHAD
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