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2023 UEM Edgenta Annual Report

2023 UEM Edgenta Annual Report 1
INSIDE THIS REPORT 2
BASIS OF THIS REPORT 4
WE ARE UEM EDGENTA 6
OVERVIEW OF UEM EDGENTA 6
2023 KEY HIGHLIGHTS 8
2023 KEY SIGNIFICANT EVENTS 12
OUR PRESENCE 14
OUR CORPORATE STRUCTURE 16
WHAT WE DO 18
HEALTHCARE SUPPORT 18
PROPERTY & FACILITY SOLUTIONS 19
INFRASTRUCTURE SERVICES 20
ASSET CONSULTANCY 21
WHAT DIFFERENTIATES US: OUR STRENGTHS 22
AWARDS AND RECOGNITIONS 24
EDGENTA DIGITAL ECOSYSTEM PLATFORM 26
FROM OUR LEADERSHIP 28
CHAIRMAN’S STATEMENT 28
MD/CEO’S STATEMENT 34
FINANCIAL REVIEW 42
HOW WE CREATE VALUE 48
OUR OPERATING ENVIRONMENT AND MARKET TRENDS 48
STAKEHOLDER ENGAGEMENT 55
OUR MATERIAL MATTERS 60
VALUE CREATION BUSINESS MODEL 62
EDGENTA OF THE FUTURE 2025 (EoTF2025) 64
RISKS AND MITIGATION 66
STRATEGIC BUSINESS 70
FINANCIAL PERFORMANCE 70
5-YEAR GROUP FINANCIAL SUMMARY 70
5-YEAR GROUP FINANCIAL HIGHLIGHTS 71
SIMPLIFIED STATEMENTS OF FINANCIAL POSITION 72
SEGMENTAL ANALYSIS 73
VALUE ADDED STATEMENT AND VALUE DISTRIBUTION 74
GROUP QUARTERLY PERFORMANCE 75
BUSINESS REVIEW 76
HEALTHCARE SUPPORT 76
PROPERTY & FACILITY SOLUTIONS 84
INFRASTRUCTURE SERVICES 90
ASSET CONSULTANCY 96
ENHANCING VALUE THROUGH SUSTAINABILITY 100
SUSTAINABILITY AT UEM EDGENTA 100
UEM EDGENTA’S SUSTAINABILITY FRAMEWORK 100
LEADERSHIP COMMITMENTS TO SUSTAINABILITY 101
PRIORITISED UN SDGS 106
DRIVING SUSTAINABILITY THROUGH PARTNERSHIPS 108
SUSTAINABILITY ROADMAP 110
SUSTAINABILITY GOVERNANCE 111
ENHANCED SUSTAINABILITY POLICY 113
GOVERNANCE 114
BUSINESS ETHICS 114
SUSTAINABLE ECONOMIC GROWTH 118
INNOVATION AND TECHNOLOGY-BASED OPERATIONAL EXCELLENCE 118
ECONOMIC DEVELOPMENT 123
SUPPLY CHAIN MANAGEMENT 127
MINIMISING ENVIRONMENTAL IMPACT 132
CLIMATE CHANGE AND ENERGY 132
ENVIRONMENTAL MANAGEMENT 140
SOCIAL VALUE CREATION 146
OCCUPATIONAL HEALTH AND SAFETY 146
EMPLOYMENT CULTURE 156
CUSTOMER SATISFACTION 175
HUMAN RIGHTS ASSESSMENT 177
LOCAL COMMUNITY 180
GOVERNANCE 185
CORPORATE INFORMATION 185
BOARD OF DIRECTORS 186
BOARD OF DIRECTORS’ PROFILE 189
COMPANY SECRETARY’S PROFILE 199
EXECUTIVE LEADERSHIP 200
EXECUTIVE LEADERSHIP’S PROFILE 202
ORGANISATION STRUCTURE 212
CORPORATE GOVERNANCE OVERVIEW STATEMENT 214
AUDIT COMMITTEE REPORT 237
STATEMENT ON RISK MANAGEMENT AND INTERNAL CONTROL 240
CORPORATE INTEGRITY AND ETHICAL BUSINESS CONDUCT 249
ADDITIONAL COMPLIANCE INFORMATION 254
FINANCIAL STATEMENTS 255
DIRECTORS’ RESPONSIBILITY STATEMENT 256
DIRECTORS’ REPORT 257
STATEMENT BY DIRECTORS 263
STATUTORY DECLARATION 263
INDEPENDENT AUDITORS’ REPORT 264
STATEMENTS OF COMPREHENSIVE INCOME 270
STATEMENTS OF FINANCIAL POSITION 272
STATEMENTS OF CHANGES IN EQUITY 275
STATEMENTS OF CASH FLOWS 277
NOTES TO THE FINANCIAL STATEMENTS 279
SHAREHOLDERS’ INFORMATION 396
ANALYSIS OF SHAREHOLDINGS 396
PROPERTIES HELD BY OUR GROUP 399
RECURRENT RELATED PARTY TRANSACTIONS 401
SUSTAINABILITY PERFORMANCE DATA TABLE 417
GRI CONTENT INDEX 419
FTSE4GOOD CONTENT INDEX 423
STATEMENT OF ASSURANCE 436
GLOSSARY 437
NOTICE OF THE 61ST ANNUAL GENERAL MEETING 440
STATEMENT ACCOMPANYING NOTICE OF 61ST ANNUAL GENERAL MEETING 445
FORM OF PROXY 447
GROUP DIRECTORY 449

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