Section 5 UEM Edgenta Berhad STRATEGIC BUSINESS 74 BUSINESS REVIEW Overview UEM Edgenta has continued to strengthen its position as the leading hospital support services provider with over 250 healthcare institutions across Malaysia, Singapore and Taiwan. In the past year, UEM Edgenta demonstrated resilient financial and business achievements, maintaining operational excellence in the face of various challenges and a complex operating environment. These accomplishments are set against the backdrop of transitioning healthcare industries in countries that we operate moving towards more environmentally sustainable, efficient and patient-centric models, driven by an increasing focus on technology and innovation in healthcare delivery. Serving over 250 hospitals since its inception across Malaysia, Singapore and Taiwan, Edgenta Healthcare Support is an internationally renowned market leader in non-clinical healthcare support services. In Malaysia, we serve more than 60 public and private hospitals, as well as various healthcare institutions. Operating in these diverse and challenging markets has compelled UEM Edgenta to navigate demographic shifts and intensified health awareness post-pandemic, as well as the rising demand for quality healthcare services. Concurrently, we have continued to focus on embedding Environmental, Social and Governance (“ESG”) considerations into our business model to ensure we are delivering our healthcare services and solutions in a responsible manner. As part of UEM Edgenta, our diverse knowledge and experience from multiple industries is an advantage which enables us to deliver optimal solutions in improving the non-clinical support services demanded by today’s healthcare providers and other commercial industries. From asset consultancy and management, facilities and biomedical engineering maintenance, waste management, linen and laundry, to housekeeping and portering services, we deliver quality services and fulfil the needs of the healthcare industry. In our role as a strategic partner to healthcare institutions, we are highly dedicated and committed, ensuring our clients’ hospital assets and facilities are operating at optimum levels of efficiency.
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