Integrated Annual Report 2023 2 3 4 5 6 7 8 9 1 53 STAKEHOLDER ENGAGEMENT • ESG matters including material matters, Net Zero Targets, supply chain management, sustainability reporting, sustainability risk and sustainability related policies • Business strategy and growth, business pipeline, financial performance, ensuring business continuity and agility as well as maximising value amidst challenging operating environment • Matters concerning governance and compliance including development of new policies and transparency of corporate decisions • Employees’ wellbeing, safety, security and concerns, career development and capacity building • Employment and matters relating to National Union of Workers • Matters arising from Employee Engagement Survey (EES) and improvement on EES • Operational challenges faced at sites • Transparently provide regular updates on our ESG performance scorecard, ESG initiatives, roadmap progress, challenges faced and strategies to address material matters • Regular updates and discussions on business strategy and pipeline, analyse cost strategy to maximise value to address rising costs and thinning margins • Regular reporting on governance and risk matters by maintaining and updating risk registry • Developed policies around Conflict of Interest • Developed focus groups to address the results of employee engagement survey to improve employees’ working experience • Advancing in employees development monitoring by establishing Individual Development Programme • Leveraging on digital platforms to cascade information, and centralised feedback mechanism for IT and HR enquiries and centralised learning portal for employees Our Response Board of Directors and Employees Engagement Platforms and Frequency Key Topics and Concerns Raised by Stakeholders Board and Board Committee meetings • Periodically Board Strategy meetings and retreats • Annual Board Strategy Meetings • Annual Board Retreats Regular interaction with line manager • Semi-annually, monthly and weekly team meetings Regular announcement on corporate developments, campaigns and topical updates • As needed MD/CEO Mailbox • Ongoing Employee Digital Platforms such as People Connect and Edgenta Connect via Sharepoint, Edgenta Tech and Edgenta Academy • Ongoing Employee engagement survey • Annually Employee induction programmes and engagement activities • As needed Employee focus group discussions, townhalls, virtual talks and dialogues • As needed LEAP Visits (to allow senior management to meet employees at sites) • Periodically as arranged by senior management
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