Section 4 UEM Edgenta Berhad HOW WE CREATE VALUE 52 OUR OPERATING ENVIRONMENT AND MARKET TRENDS The Digitalisation of Everything The digitalisation of everything we do continues to redefine the business landscape. Technologies such as IoT, AI, cloud computing and automation are no longer just emerging trends but fundamental aspects of modern business operations. Our competitive edge in the global market is increasingly dependent on how effectively we harness these digital technologies to create value, and in tandem strengthening our cybersecurity and data privacy technologies to safeguard our operations and maintaining trust. RESPONSE • Bolstered our cybersecurity to ensure a resilient digital infrastructure which is essential for supporting the advanced technologies that are central to our digital transformation • Adopted and integrated cutting-edge technologies like lowcode and no-code platforms, robotic process automation (“RPA”) and generative AI, enabling us to be more agile, responsive and aligned with both market and business needs • Leveraging technology and strategic partnerships to unlock new opportunities, such as with our first SaaS technology platform - Asseto OUTLOOK LINK TO Our strategic outlook acknowledges the varied pace of digital adoption across different markets. There is a clear trend emerging across all markets - companies that lag in embracing digital innovations are likely to find themselves at a competitive disadvantage in the long run. For UEM Edgenta, this landscape presents a unique opportunity to transform our business model towards higher margins and enhanced sustainability. Fortunately, our foresight in embracing digital technologies has given us a competitive edge. To build on this, we must accelerate our efforts, focusing on partnerships and pursuing both organic and inorganic growth within the technological sphere. S1 S2 S3 Stakeholders M2 M3 Material Matters R1 R2 R6 Risks IMPACTS Risks: • Advancements in IoT and AI continued to have a profound impact on the current business landscape • Companies, including our competitors, now have the capability to access data in real-time and derive insightful analytics from it, fundamentally changing how businesses operate and make decisions Opportunities: • This shift underscores the critical importance of adapting to and leveraging technological advancements to stay at the forefront of our industry • By adopting these technologies, we gain the ability to access and analyse data instantaneously, leading to better informed decision-making • Furthermore, predictive maintenance becomes achievable, allowing for more efficient and proactive management of assets • Equally important is the creation of a digital ecosystem where various players can collaborate seamlessly to foster greater innovation and efficiency Capitals
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