Integrated Annual Report 2023 2 3 4 5 6 7 8 9 1 51 OUR OPERATING ENVIRONMENT AND MARKET TRENDS Evolving Workforce Challenges The landscape of the workplace continues to evolve, with hybrid, remote and work-fromhome arrangements now established norms in workplaces across the globe. Employees today value companies that not only offer flexible working conditions but also support their holistic wellbeing. Training in digital technology, sustainability, and other critical areas have also become paramount, particularly considering our global footprint and the increasingly digital-centric nature of our business. IMPACTS Risks: • Ability to retain and attract new talent • Ability to remain competitive as an employer of choice • Prioritising adherence to evolving human rights standards, labour laws and practices Opportunities: • Building a leading employer reputation by fostering a sense of purpose through engaging initiatives • Expand our reach to attract the best talent and retain top performers by boosting employee satisfaction through hybrid and flexible work structures, incentives, and rewards and recognition for employees’ performance, achievements and contributions RESPONSE • Normalisation of flexible working arrangements and continuing to support our employee wellbeing through various wellness programmes • Future-proofing employees through ongoing development and empowerment in career growth: a. Individual Development Plan (“IDP”) – Self-charted learning through formal and informal interventions e.g. training, mentoring, job rotation, sharing sessions, reading, etc. Through this plan, 87% of Edgenta Stars completed planned development interventions in 2023 which exceeded our target of 60% for first year implementation. This marks a significant milestone in our commitment to fostering professional growth and development among employees. (Note: Implementation excludes UEMS, KSA, OME) b.Kept employees informed of available job openings at UEM Edgenta via “Opportunity Marketplace” which is hosted on our internal Human Resource platform • Published commitment on diversity, equity and inclusion (“DEI”) and adherence to Employment Act changes OUTLOOK LINK TO In response to evolving business needs, we are intensifying our efforts to enhance the capabilities of our workforce. This includes prioritising employee development through structured individual development plans, introducing new learning programs and tools, and placing a greater emphasis on nurturing young Technical and Vocational Education and Training (“TVET”) talent. We are steadfast in our commitment to cultivating a high-performing work culture at UEM Edgenta. This involves refining our performance framework, recognising exceptional achievements through incentives, rewards, and informal acknowledgments to boost motivation and productivity. Furthermore, our dedication to upholding “Human Rights and Labour Practices” remains unwavering. We are embedding principles of non-discrimination, equality, diversity and inclusivity into our HR procedures, ensuring that every individual within our workforce is treated with fairness and respect. Additionally, we actively participate in Human Rights Impact Assessments to further reinforce our commitment to these principles. S1 S3 Stakeholders M8 Material Matters R5 Risks Capitals
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