Section 1 UEM Edgenta Berhad BASIS OF THIS REPORT COVER RATIONALE Innovating for Tomorrow: Sustaining Excellence Beyond Boundaries embodies our commitment to pioneering the future of facilities management through the integration of cutting-edge technologies. Our dedication to excellence is reflected in our relentless pursuit of sustainable practices and the delivery of top-tier services, ensuring that we lead the way in efficiency, customer satisfaction, and environmental stewardship. By transcending geographical and sectoral boundaries, we embrace a global vision, driving innovation and excellence across all facets of our operations, shaping the future of our industry and the world at large. INSIDE THIS REPORT BASIS OF THIS REPORT 2 Section 1 WE ARE UEM EDGENTA Overview of UEM Edgenta 4 • 2023 Key Highlights 6 • 2023 Key Significant Events 10 • Our Presence 12 • Our Corporate Structure 14 • What We Do 16 - Healthcare Support 16 - Property & Facility Solutions 17 - Infrastructure Services 18 - Asset Consultancy 19 What Differentiates Us: Our Strengths 20 • Awards and Recognitions 22 • Edgenta Digital Ecosystem Platform 24 Section 2 FROM OUR LEADERSHIP Chairman’s Statement 26 MD/CEO’s Statement 32 Financial Review 40 Section 3 HOW WE CREATE VALUE Our Operating Environment and Market Trends 46 Stakeholder Engagement 53 Our Material Matters 58 Value Creation Business Model 60 Edgenta of the Future 2025 (EoTF2025) 62 Risks and Mitigation 64 Section 4 STRATEGIC BUSINESS Financial Performance - 5-Year Group Financial Summary 68 - 5-Year Group Financial Highlights 69 - Simplified Statements of Financial Position 70 - Segmental Analysis 71 - Value Added Statement and Value Distribution 72 - Group Quarterly Performance 73 Business Review - Healthcare Support 74 - Property & Facility Solutions 82 - Infrastructure Services 88 - Asset Consultancy 94 Section 5 INNOVATING FOR TOMORROW: SUSTAINING EXCELLENCE BEYOND BOUNDARIES
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