2023 UEM Edgenta Annual Report

Section 6 UEM Edgenta Berhad ENHANCING VALUE THROUGH SUSTAINABILITY 154 WHAT IS OUR APPROACH? UEM Edgenta has incorporated the FIRST principles introduced in 2021, guiding our interactions with both internal and external clients to emphasise our organisation’s character, commitment, and culture. To ensure its workforce remains well-informed and engaged, UEM Edgenta utilises a range of communication channels, including email, townhalls, roadshows, social media platforms, as well as its own website. Both formal and informal avenues are employed to gather feedback from employees, fostering a culture that values diverse perspectives and ideas. In promoting worklife balance, UEM Edgenta has introduced Flexible Working Arrangements, sports and recreational clubs, the Edgenta Care Society, and mental well-being support programmes. We employ both structured and unstructured channels to gather feedback from employees, including Employee Engagement Surveys, Idea Bank, and Internal Customer Satisfaction Surveys. This fosters a culture that encourages the sharing of opinions and ideas. UEM Edgenta supports employee professional development through targeted development programmes, individual development plans, certification training, and selfpaced e-learning initiatives. In 2023, Edgenta Academy Designed an Individual Development Programme (“IDP”), which is a self-directed development tool for employees to chart their individual development plans based on skill gaps and immediate job role needs. The objectives of the IDP include understanding the linkages between competencies, development, and performance, empowering self-directed development and growth, increasing motivation and accountability, and enabling structured development discussions with People Managers. EMPLOYMENT CULTURE In promoting work-life balance, we have introduced Flexible Working Arrangements, Sports and Recreational Club, the Edgenta Care Society, and Wellbeing support programmes via Naluri platform. Additionally, we foster an inclusive and diverse workplace, evident from our DEI statement published on September 12, 2023. We are committed to promoting equality, diversity, and inclusion among our workforce, ensuring equal opportunities through HR processes embedded with principles promoting non-discrimination, equality, diversity, and inclusivity. WHY IT MATTERS? Our workforce is central to our pursuit of excellence. When our employees feel valued and respected, they play a crucial role in our success. Placing emphasis on their mental, physical, and social well-being is essential, as it cultivates a culture of trust and equal opportunities where they can thrive and reach their full potential. This approach not only helps us attract and retain top talent but also increases motivation and productivity, benefiting everyone involved. SOCIAL VALUE CREATION

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