Integrated Annual Report 2023 2 3 4 5 6 7 8 9 1 127 STRENGTHENING SUPPLY CHAIN SUSTAINABILITY Supply chain resilience is crucial for ensuring organisational readiness in the face of unforeseen challenges, enabling seamless continuity of business operations. It also provides an opportunity for the organisation to gain a competitive edge by enhancing customer satisfaction, reducing operational costs, and improving overall efficiency. Moreover, a strengthened supply chain fosters transparency among customers, stakeholders, and suppliers, nurturing stronger relationships through demonstrated commitment to risk management, quality, and reliability. Groupwide Initiatives • Awarded contracts to explicitly choosing Green Certified vendors for waste bins and FSC/ PEFC certified paper on specific dates in December 2023, underlining a firm commitment to sustainable sourcing. • Developed and applied an ESG Management Framework alongside specific ESG questionnaires aimed at assessing and enhancing supplier engagement with sustainability principles. Singapore Initiatives • In Singapore, the focus was on collaborating with 12 suppliers accredited by the Singapore Green Labelling Scheme (“SGLS”), actively promoting the adoption of green products to minimise environmental impact. • The emphasis was also on utilising environmentally friendly products, including greencertified waste bins and FSC/PEFC certified paper, supporting Singapore’s commitment to environmental sustainability within its procurement practices. Operon Middle East Initiatives • Increased green detergent usage and mandated that all vendors adhere to Dubai Municipality’s environmental standards, ensuring the use of approved chemicals only. • We have actively pursued initiatives such as reviewing procurement policies, sourcing green chemicals, and conducting thorough vendor assessments, which include method statements and risk assessments. Additionally, we consistently review the performance of our vendors to ensure adherence to our standards and expectations. Taiwan Initiatives • We began engaging our suppliers through ESG surveys in 2022 to evaluate their awareness of ESG principles. • The survey was extended into 2023 to expand our outreach with suppliers and gain a deeper understanding of sustainability within our value chain. SUSTAINABLE ECONOMIC GROWTH
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