Integrated Annual Report 2023 2 3 4 5 6 7 8 9 1 117 SUSTAINABLE ECONOMIC GROWTH INDUSTRY STANDARDS AND BEST PRACTICES We adhere to industry-leading practices and standards to ensure the highest level of quality and security in our technology operations. This includes embracing DevSecOps principles for secure development processes, Agile methodologies for agile project management, and Information Technology Infrastructure Library (“ITIL”) for efficient IT service management. Additionally, we uphold the Zero Trust Framework and adhere to National Institute of Standards and Technology (“NIST”) guidelines to bolster our cybersecurity measures. GLOBAL EXPANSION AND COLLABORATIVE PARTNERSHIPS UEM Edgenta’s technological arm, Edgenta NXT, is proactively extending its reach into new markets such as United Arab Emirates and Singapore. Through strategic partnerships, we are elevating our service offerings by incorporating predictive maintenance, data analytics, and tailored software solutions. These collaborations are geared towards expanding our global influence and strengthening our operational capacities, positioning UEM Edgenta as a leader in cutting-edge technology solutions worldwide. STRATEGIC APPROACH Bolstering the Core • Invest in cybersecurity and modern cloud infrastructure to ensure robust and resilient digital foundations. • Streamline IT procurement to enhance efficiency, ensuring scalable and compliant operations. Reimagining Tech Delivery • Drive innovation and efficiency through automation and advanced tech deployment, focusing on user-centric design to enhance experiences. • Adopt agile and responsive strategies in tech development, fostering a culture of continuous improvement. Reinventing Business Model • Explore data and AI to lead business model transformations, adopting performance-based approaches to align success with value delivery. • Leverage Edgenta NXT for tech commercialisation, establishing UEM Edgenta as a pioneer in the technological domain.
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