Section 6 UEM Edgenta Berhad ENHANCING VALUE THROUGH SUSTAINABILITY 116 WHAT IS OUR APPROACH? UEM Edgenta’s approach to technology and operational innovation revolves around a three-fold strategy focused on strengthening the core, transforming tech delivery, and redefining business models. This approach is delivered through the Digital, Technology and Innovation (“DTI”) department and Edgenta NXT, the technology commercialisation arm of UEM Edgenta. Together, they implement various technology solutions to enhance cybersecurity measures, modernise cloud infrastructure, and optimise tech delivery processes via computer-aided facility management systems, sustainability solutions, IoT device deployment and smart city solutions. Central to our digital infrastructure is our Command and Contact Centre, serving as the nucleus for integrated facility management. This centralised hub revolutionises operational efficiency and response capabilities by streamlining monitoring, control, and analytics. It empowers us to maintain optimal performance and swiftly adapt to evolving circumstances or requirements, ensuring seamless operations and customer satisfaction. INNOVATION AND TECHNOLOGY- BASED OPERATIONAL EXCELLENCE SUSTAINABLE ECONOMIC GROWTH WHY IT MATTERS? Improved operational practices through innovation helps us optimise the use of resources. It also allows us to prioritise public safety and community well-being through smart solutions. Innovation also helps us drive cost efficiency and improve our market competitiveness, enabling sustainable growth and economic resilience. During the year, Edgenta NXT rolled out Asseto, a cloudbased computer-aided facility management platform deployed across 15 sites within UEM Edgenta’s portfolio, and also external clients. Asseto facilitates predictive maintenance, remote monitoring, data analytics, and offers customised dashboards inclusive of carbon emission tracking and energy usage optimisation. This comprehensive solution is provided in collaboration with leading third-party platforms such as Alibaba, ensuring enhanced functionality and seamless integration.
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