UEM EDGENTA BERHAD ANNUAL REPORT 2021 1 2 3 4 5 6 7 MANAGEMENT DISCUSSION & ANALYSIS 89 88 OHS Risk Assessment and Hazard Identification We regularly conduct risk and hazard assessments to identify gaps and strengthen safety and health practices at the workplace. Our HSSE risk assessments are conducted by competent and qualified HSSE personnel such as Safety & Health Officer, Site Safety Supervisor, Ergonomic Trained Person, and Occupational Health Doctor. The assessments are carried out at the employee and management level using multiple industry methodologies, namely: • Bowtie methodology • Hazard Identification, Risk Assessment and Risk Control • Job Hazard Analysis • Document review • Safety audits and incident investigation review We manage HSSE by utilising Gensuite, a digital platform system that provides a structured reporting process that enables the notification, monitoring and reviewing of any action related to risk management for identified persons in charge. Gensuite is also used to address: • Events that have occurred, such as accidents, dangerous and hazardous situations, work-related hazards, highfatality incidents and occupational poisonings • High-risk potential situations and incidents • Regulation of occupational diseases • The tracking and monitoring of all COVID-19 cases When incidents occur, thorough investigations are done by the investigation team, and the action items are assigned to the right parties with due dates, follow up actions include: • Submitting root cause analysis results, recommendation on risk management, incident report and audit results to higher management within the organisation • Holding toolbox talks during pre-task briefing sessions to communicate learnings to workers • Implementing Learning from Incident (“LFI”) programmes to reduce recurrence of incident Covering HSSE risks, hazards and incidents in a systematic and comprehensive manner, the HSSE MS is the primary mechanism utilised by the Board of Directors, who, through the Managing Director/Chief Executive Officer, manages, controls and reduces operational risk. Apart from employees, the HSSE MS also provides guidelines to protect the health and safety of sub-contractors, visitors and the general public. HSSE Governance UEM Edgenta’s HSSE is managed by several departments from across the organisation, namely the Quality Management Assurance Department, Operational Safety, Technology and Environment, Occupational Health and Hygiene, Behavioural, Safety, Culture and Learning and Operational Excellence. The head of HSSE and OE is responsible for: • Developing annual HSSE plans aligned with HSSE objectives and targets • Communicating the HSSE objectives, targets and plans • Identifying and recording HSSE Critical Positions for Technical Authorities • Collecting and submitting HSSE performance data to the business divisions • Establishing and maintaining a HSSE assurance plan for business divisions • Defining and verifying competence of independent HSSE audit leads • Establishing a pool of individuals to act as HSSE audit team members The Board of Directors has oversight on the management of HSSE matters and reviews the HSSE report on a quarterly basis. As for HSSE across the working level, a HSSE Committee is established in each project site and meets periodically. Meanwhile, the HSSE Committee for each business division meets once every three months, in compliance with the Occupational Safety and Health (Safety and Health Committee) Regulations 1996. Safety Audit A total of 2,346 safety audits were conducted in 2021 with an overall 98% of sites being in compliance with to legal and other requirements (Edgenta Mediserve Sdn. Bhd. 99%, UEMS 100%, Infrastructure Services 94%, Opus Consultants 100% & Property & Facility Solutions 98%). In addition to that, Gemba Walk (“GW”) and 65 Audits were conducted to observe the actual work process and explore opportunities for continuous improvement. 1. Gemba Walk: 77 GW (Edgenta Mediserve Sdn. Bhd. at 22 sites, UEMS at 24 sites, Infrastructure Services at 20 sites, Property & Facility Solutions at 11 sites) 2. 6S Audit: 39 (Edgenta Mediserve Sdn. Bhd. at 11 sites, UEMS at 12 sites, Infrastructure Services at 10 sites, Property & Facility Solutions at 6 sites) Safety improvements identified through these activities are captured and action closures were closely monitored via Gensuite platform. Inculcating a Culture of Health and Safety To drive a positive culture of occupational health and safety at the workplace, we provide various communication platforms for workers and employees to engage with management on issues related to OHS. Apart from the mandatory HSSE Committee in each business division and project site, we have also implemented various initiatives and programmes to keep our people and contractors safe, which include: * A Leadership Exchange and Action Programme, which serves as a platform for team leaders and workers to discuss OHS issues, and to allow workers raise any issues on OHS matters * We have made it mandatory for employees to submit safety observations, which are part of their KPIs * Our weekly and monthly operation meetings address various issues including health and safety at the workplace * Our employees are expected to adhere to our 12 lifesaving rules and a set of ‘Do’s and Don’ts’ instructions, which are specifically developed for each activity to reduce health and safety incidents Occupational Health and Safety Training We constantly equip our employees and contractors with HSSE training to enhance our health and safety practices at the workplace. We have identified 130 HSSE training programmes as part of our training matrix, which was designed and implemented for employees and contractors. The training programmes include mandatory programmes required by regulations, site specific operation training and awareness training. In 2021, 97.49% of employees completed the mandatory OHS e-learning module and 3,652 employees completed a total of 418.5 hours HSSE trainings cumulatively. While, 80 contractors and vendors meanwhile completed health and safety trainings. HSSE Trainings & Initiatives in 2021: • COVID-19 training and awareness session • OHS e-learning – The mandatory e-learning module comprises four courses: 12 Life Saving Rules, Adjusting to the New Normal at the Workplace, Continuous Improvement Suggestion programme and Lean Overview • Safety Day – A campaign to promote, communicate and drive HSSE during unprecedented times. The campaign was conducted in 2,058 touchpoints across Malaysia, Taiwan, Singapore & Dubai • Drive Down Injury Rate – Interactive sessions were held with frontline workers and supervisors to encourage active communication on risk of needle prick and slip, trip and fall. To support operation teams by inculcating a healthy and safe culture • BSCL Incident Management – Investigate root cause of incidents and place mitigation plans to prevent reoccurrence • Safety Excellence Center & Boot Camp - received approval for design concept to create a space that provides practical safety training and courses for safe operation, physical fitness and nutrition • Total Workplace Safety and Health programme UEM Edgenta's Healthcare Support Division Winner of the Malaysian Society for Occupational Safety & Health’s 2021 Award for Hospital Sungai Siput and Hospital Kuala Nerang SUSTAINABILITY STATEMENT SUSTAINABILITY STATEMENT
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