2020 UEM Edgenta Annual Report

• A chieved Gold certification under the ‘LEED v4 - Building Operations and Maintenance: Existing Buildings’ by the USGBC for the Sultanah Maliha Hospital in Langkawi • Awarded the Clean Mark Gold Award under the Enhanced Clean Mark Accreditation Scheme from the National Environment Agency of Singapore for the sixth year in a row • 14001:2015 Environmental Management System and ISO 45001:2018 Occupational Health and Safety Management Systems by SIRIM QAS International • Realised RM23.6 million cost savings from Continuous Improvement and LEAN initiatives • Collaboration with General Electric for Training Centre Hub • Launched the Facility Managers Development Programme • Revised our new core values, FIRST which will spearhead culture transformation towards Edgenta of the Future • Operationalisation of Edgenta Academy focusing on leadership, soft skills and technical skills • Enhanced skill development via the launch of a digital learning platform, with about 50% of all training conducted online • Invested RM2.1 million, training 3,878 employees • Introduced the Edgenta COVID-19 Business Solutions • Set up a hybrid ICU at the Tengku Ampuan Rahimah Hospital in Klang, Selangor • Advancing Sustainability Programme with MoH Malaysia in the areas of Energy Performance, Chiller Retrofit and Solar Photovoltaic features • Secured key contracts for portering and housekeeping services in Singapore and Taiwan • Launched the RTM programme for biomedical assets • Secured FM services for 287 CIMB branches nationwide • Won pavement contract with Dumas Holdings for the Pan Borneo Sarawak Highway and Sarawak State Road maintenance extension • Productisation of RAMS to Sarawak State Road (Miri division) OPERATIONAL EXCELLENCE ORGANISATIONAL EXCELLENCE CLIENT SOLUTIONS • Outlined 25 major projects in our 3-year Master Plan on enhancing safety and health across our operations • Launched the Gensuite Digital HSSE Management System, an incidence reporting platform that enables tracking and monitoring of all COVID-19 cases • Achieved zero fatalities and decrease in injury rate from 2.8 in 2019 to 1.7 in 2020 • Setting-up of the Online Problem-Solving Team to look into injuries from slips, trips and falls HEALTH, SAFETY, SECURITY AND ENVIRONMENT UEM EDGENTA BERHAD 76 Management Discussion & Analysis KEY ACHIEVEMENTS A. STRATEGIC REVIEW