2020 UEM Edgenta Annual Report

Our key resources comprise the six capitals that we leverage in order to create value. Each capital is important to our operations and all are interrelated. In managing these capitals, we therefore need to make strategic decisions to ensure optimal outcomes. Over the years, we have adopted and developed our own technological systems and processes, including proprietary technology developed in- house. For Healthcare Support, we have developed our own mobile resource optimisation platform, UE Track TM , which enables hospital employees to function more efficiently. Other innovative systems developed include Edgenta SmartConnect for predictive maintenance of assets and anomaly detection; RAMS, which enables remote monitoring and management of roads, and a CnC leveraging IoT for facilities management. Supporting Infrastructure Services and Asset Consultancy, we conduct research on sustainable pavement solutions at our Pavement Research Centre. Our financial capital comprises shareholders’ equity, funds from financial institutions, as well as income from operations and investments. This enables us to manage our day-to-day operations, fulfil our financial obligations to various stakeholders, and invest in further technologies in order to create greater value for our customers, shareholders and UEM Edgenta itself. We automate our services via mechanised vehicles to carry out different functions within our Healthcare Support and Infrastructure Services businesses. These range from cleaning machinery for hospitals to maintenance vehicles such as mechanised grass cutters, road sweepers, remote slope lawn mowers, traffic management vehicles and safety vehicles. INTELLECTUAL CAPITAL FINANCIAL CAPITAL MANUFACTURED CAPITAL 762 No. of highway and road maintenance vehicles: 60 No. of premises: RM2.03 billion Total Revenue RM1.5 billion Shareholder’s funds Introduced: UEM Edgenta COVID-19 Business Solutions and digital healthcare products Served the nation with: cloud-based Epidemic Management System used by MoH Malaysia and the National CPRC Productised: Developed UE Track TM to enhance primary healthcare support services RM689.8 million Cash and bank balances including short term investment and deposit No. of drones: 6 units UEM EDGENTA BERHAD 72 Management Discussion & Analysis OUR KEY RESOURCES A. STRATEGIC REVIEW