2020 UEM Edgenta Annual Report

Value creation at UEM Edgenta is a holistic process that takes into consideration the interplay of our operating environment, as well as the needs and expectations of our stakeholders with our business goals. In seeking to achieve our business objectives, we are also driven to deliver optimum value to stakeholders with interests in our operations, as well as those impacted by our business. INTEGRATE INTO OUR BUSINESS CREATE STAKEHOLDER VALUE TRANSFORMATION PILLARS EDGENTA OF THE FUTURE 2025 See pages 72 to 73 RELYING ON OUR KEY RESOURCES We depend on six capitals – financial, intellectual, manufactured, human, social & relationship resource and natural – to drive growth, deepen our resilience and deliver sustainable value for all our stakeholders. See pages 70 to 71 Our business model is premised on leveraging our resources (or capitals) in order to create the best outcomes for our stakeholders. Through our activities, we seek to enhance the positives while minimising negative outcomes. BUSINESS MODEL See pages 74 to 75 UEM Edgenta creates value through achieving our strategic business objectives while protecting our stakeholders’ interests Maintaining optimum financial performance to deliver returns to investors The leading Asset Management and Infrastructure Solutions provider Becoming an employer of choice A dependable and reliable business partner A responsible corporate citizen V A L U E - A D D E D S E R V I C E S R E S O U R C E M A N A G E M E N T HEALTHCARE SUPPORT INFRASTRUCTURE SERVICES ASSET CONSULTANCY PROPERTY & FACILITY SOLUTIONS CORE BUSINESS Supported by Our Core Values: EXTRACT MORE VALUE FROM CORE BUSINESSES ENHANCE PRODUCT AND TECHNOLOGY PROPOSITION EXPAND OUR FOOTPRINT AND DEEPEN SOLUTIONS BASE ANNUAL REPORT 2020 51 1 2 3 4 5 6 7 8