2020 UEM Edgenta Annual Report

that they are embedded across our culture through various methods and communication channels. Additionally, my leadership team and I have taken the lead to champion and cultivate these core values, with each of us taking the role of an ambassador for a specific value to ensure that they are always at the forefront of each activity, initiative or programme carried out throughout the Group. It is our hope that every employee embraces and lives by these core values in everything they do. ACKNOWLEDGEMENTS In closing, I would like to take this opportunity to thank my predecessor Dato’ Azmir Merican, for his leadership, guidance and contributions in bringing UEM Edgenta to where it is today. I wish to also express my gratitude to our shareholders, partners and clients – thank you for the trust, confidence and support through the years. We remain steadfast in our promise to continue creating shareholder value and are confident that our strategies have set us up well for the future. To our Board of Directors, thank you for steering us through an unusually challenging year with your astute insights and guidance. My deepest appreciation goes to our workforce across the organisation especially our front liners who keep the hospitals and buildings running in the backend, ensuring our roads remain safe and public spaces have been sanitised throughout the pandemic. Our people have demonstrated remarkable dedication, agility, and resilience through the year in unprecedented circumstances. And, to my leadership team, thank you for your unwavering support in driving our strategies. Stepping in as MD/CEO in July 2020, I am indeed honoured to lead such an amazing and talented team. With your support and our determination to build a sustainable business, I am confident that we will achieve our vision to be a Technology-Enabled Solutions Company with a focus on healthcare by 2025. Together, let us build a stronger UEM Edgenta. SYAHRUNIZAM SAMSUDIN Managing Director/Chief Executive Officer CONTINUE TO REMAIN AGI LE AND RESPONSIVE AS WE REPOSITION OURSELVES FOR FURTHER GROWTH BY FOCUSING ON REGIONAL PARTNERSHIPS, NEW MARKETS AND NEW SOLUTIONS, BACKED BY A SOL ID BUSINESS MODEL . OUTLOOK With a global recovery from the pandemic now on the horizon, several recovery trends are expected to emerge from the prolonged crisis. As the Malaysian Government gradually eases Movement Control Orders and lifts inter-state travel bans, we expect demand for domestic travel to increase, requiring more critical and non-critical maintenance from our Infrastructure Services division. Additionally, our EPC solutions, driven by our Property & Facility Solutions division, will help drive cost efficiency for many asset owners in the new normal. Future healthcare delivery models will shift away from traditional delivery models into new areas such as value- based care, preventive healthcare, medical technology, as well as telemedicine. These are areas that UEM Edgenta is currently pivoting into, and where we see new growth opportunities. UEM Edgenta will continue to remain agile and responsive as we reposition ourselves for further growth by focusing on regional partnerships, new markets and new solutions, backed by a solid business model. We are confident that UEM Edgenta is well positioned to capitalise on post-pandemic recovery trends and emerge stronger going into FY2021. ANNUAL REPORT 2020 43 1 2 3 4 5 6 7 8