2020 UEM Edgenta Annual Report

PEOPLE DEVELOPMENT Recognising we are only as good as our people, a great deal of emphasis is placed on continuous learning and development. In 2017, we conceptualised Edgenta Academy to develop the Company’s institutional capabilities through the development of industry standards in Asset Management and Infrastructure Solutions while designing impactful programmes to enhance the capabilities, skills and knowledge of our employees. In 2019, the UEM Edgenta Learning Centre (“UELC”) was established to host learning and development programmes for our employees. In 2020, despite the pandemic, we pushed ahead with our employee development agenda. Edgenta Academy was operationalised, and focused on the development of leadership, soft skills and technical skills. With its opening, we trained more people in 2020 than in the past two years. We also saw increased participation in our leadership and soft skills programmes as we aimed for a more holistic development of our people. NUMBER OF EMPLOYEES TRAINED (and % of total workforce) PARTICIPATION IN THE DIFFERENT TRAINING PROGRAMMES We also successfully transitioned our employees to learn on digital platforms for better learning experiences and to enable them to access their learning anytime, anywhere and on any device. Leveraging the digital contents developed and curated by Edgenta Academy, we moved from zero digital learning in 2019 to a split of almost 50-50 between online learning participation and face-to-face participation in 2020. 2019 2020 Change (%) Leadership Development 415 743 79.0% Soft Skills/Behavioural Programmes 908 1,810 99.3% Technical/Functional Training 10,161 7,846 -22.8% Total 11,484 10,399 2018 3,500 (82%) 2019 3,617 (83%) 2020 3,878 (93%) ANNUAL REPORT 2020 159 1 2 3 4 5 6 7 8