2020 UEM Edgenta Annual Report

ABOUT OUR REPORT OVERVIEW OF UEM EDGENTA BERHAD 16 Who We Are 17 Vision I Mission I Our Values 18 Our Presence 20 2020 Key Highlights 22 Awards & Achievements 24 Our Corporate Structure 26 What We Do 30 Our Technology Solutions 32 Our Milestones KEY MESSAGES 34 Chairman’s Statement 38 MD/CEO’s Statement 44 CFO’s Review 48 Our Response to the COVID-19 Global Pandemic MANAGEMENT DISCUSSION & ANALYSIS A. Strategic Review 50 An Integrated Approach to Value Creation 52 Our Operating Environment 54 Market Trends 56 Stakeholder Engagement 60 Key Risks and Mitigation 64 Our Material Matters 70 Edgenta of the Future 2025 72 Our Key Resources 74 Our Value Creation Business Model 76 Key Achievements B. Business Review 78 Healthcare Support 82 Property & Facility Solutions 84 Infrastructure Services 86 Asset Consultancy C. Performance Review 88 5-Year Group Financial Summary 90 Financial Highlights 91 Simplified Statements of Financial Position 91 Segmental Analysis 92 Value Added Statement & Value Distribution 93 Group Quarterly Performance 94 Investor Relations INSIDE THIS REPORT Chairman’s Statement 34