2020 UEM Edgenta Annual Report

INSURANCE ON ASSETS Sufficient insurance coverage and physical safeguards on the Group assets, including its human resources are in place to ensure adequate coverage against any mishap that could result in material loss. Coverage typically includes damage to or theft of assets; liability coverage for the legal responsibility to others for accidents, bodily injury or property damage; and medical coverage for the cost of treating injuries and illnesses, rehabilitation and fatalities. Insurance coverage is reviewed regularly to ensure sufficient coverage in view of changing business environment or assets. BUSINESS CONTINUITY MANAGEMENT (“BCM”) BCM is defined as an all-rounded management process that recognises possible threats to a company and the effects to business operations it may cause, and offers an outline for building organisational flexibility with the aptitude of an effective response that protects the interest of its key stakeholders, reputation, brand and value-creating actions. Diagramme 1 – The integrated solution for BCM UEM Edgenta will continue to deliver effective BCM programme as part of efforts to enhance organisational resilience. HUMAN RESOURCES MANAGEMENT UEM Edgenta’s internal controls are realised and supported by a formal organisational structure. This official structure is made of defined lines of authority, responsibility and accountability. These lines of authority, responsibility and accountability are continuously and transparently updated and improved to demonstrate good governance. Talent acquisition policies and guidelines are established within UEM Edgenta and its subsidiaries to ensure that the right candidates with the right competencies are selected to fill available positions at the right time. Potential candidates are subjected to a structured recruitment process which involves multiple behavioural interviews and assessments. For critical positions, the hiring process also involves pre- employment background screening which includes checks on education records, credit records, criminal records and directorship to minimise the risk of exposure of the Company. To ensure that we are able to develop a capable, agile and competitive workforce, employees are provided with structured internal training, mobility opportunities and external development programmes. Technical skills training is also prioritised through the development of a technical competency framework and subsequent development interventions. These interventions are tied back to Individual Development Plan of our employees. As a member of UEM Group Berhad, UEM Edgenta is also guided by UEM Group’s Performance Management Policy. The existing performance management system has been refined and updated via the Align Collaborate Execute (“ACE”) System to monitor and manage employees’ performance. People managers are continuously coached and trained to ensure a robust performance management. MANAGEMENT INFORMATION SYSTEM (“MIS”) In the era of IR4.0, the Group is increasingly investing in tools and solutions that allow processes, people and technology to be integrated into a single integrated network for data collection, data analysis, the evaluation of organisation development, and performance improvement. The Group has embraced cloud computing via a partnership with Microsoft to use the Azure cloud platform to host, deploy and manage systems and applications. INTEGRATED SOLUTIONS BUSINESS CONTINUITY Relocation EMERGENCY RESPONSE Life Safety DISASTER RECOVERY IT Recovery & Continuity CRISIS MANAGEMENT Business Protection UNDER THE UMBRELLA OF BUSINESS CONTINUITY MANAGEMENT 1 2 3 4 5 6 7 8 9 ANNUAL REPORT 2020 145