2019 UEM Edgenta Annual Report

70 71 UEM Edgenta Berhad UEM EDGENTA AT A GLANCE MESSAGE FROM OUR LEADERSHIP STRATEGIC FOCUS OPERATIONAL REVIEW SUSTAINABILITY EFFORTS CORPORATE GOVERNANCE INTRODUCTION FINANCIAL REVIEW ADDITIONAL INFORMATION Annual Report 2019 Promoting Diversity of our Workforce With a workforce of 19,897 spanning across six countries, our employees play a vital role in realising our strategic and sustainability goals. We are proud to employ a workforce which is diverse across gender, nationality, age groups, employment level and ethnicity. Notably, 30% of our Top Management composed of women, meeting a key benchmark in female representation in the organisation. Digitalisation to Enhance Human Resource Competencies While technology represents a vital component of our operations, it is our people who are the backbone of our organisation, playing a pivotal role in bringing the best out of the assets and infrastructure that we manage. We continue to prioritise the well-being of our employees as we seek to achieve a high-performance culture driven by our people, while harnessing the power of technology and innovation. In line with the era of IR 4.0, we have embraced technology to innovate how we work, allowing us to enhance our operational and organisational performance to create sustainable results. 2019 Initiatives • Continue to advance on our Digital Revolution (“DR”) journey i.e. a cloud-based ERP launched in 2018, as part of our organisational excellence to spur business process improvement and enhance efficiencies across organisation • Fully operationalised the Human Resources module under Human Capital Management (“HCM”) • Employee Self Service (“ESS”) and Manager Self Service (“MSS”) went live in October 2019; providing employees the convenience to efficiently process data thus reduces lead time for transactions to be completed within a safe and secure digital environment • A total of 88 internal trainers conducted 201 sessions company- wide, with an outreach of 75% involving 3,182 employees • The HCM also frees the HR team from manual HR functions, enabling them to provide industry knowledge & business advisory to business divisions and employees Gender Diversity & People Development Permanent 11,904 11,329 Non-Permanent 7,993 7,243 No. of Employees 19,897 18,572 Age Diversity <30 29% 28% >50 28% 28% 43% 44% 30 - 50 Gender Diversity National Diversity Malaysia Singapore Taiwan India Others Nationality 28% 5% 30% 33% 4% 2018 2019 26% 7% 29% 34% 4% Female Workforce Representation 29% in 2019 26% in 2018 30% in 2019 29% in 2018 Ethnicity Diversity Malay Chinese Indian Others 2019 24% 33% 38% 5% 25% 34% 37% 4% 2018 By category 3% 10% 87% 2019 4% 9% 87% 2018 Management Executives Non-Executives 2018 2019 2018 2019 BETTER BUSINESS – WORKPLACE Technical Skills 6,064 Employees trained Soft Skills 824 Employees trained Leadership 444 Employees trained Quality & Health 2,141 Employees trained 1,731 Employees trained HSSE Gender Diversity & People Development In 2019, we invested RM6.0 million in capability development with training and development programmes designed to upskill and reskill our people to build the right leadership, technical and functional competencies to support our diverse business needs. Beyond technical skills, 2019 saw an increased focus on Safety and Leadership Development with the Supervisor 2.0 & Accelerated Leadership Programmes (“ALP”) implemented with the aim of building a workforce for the future. 53% in 2019 54% in 2018 Male 47% in 2019 46% in 2018 Female Middle Management Top Management Frontline Supervisor Development Programme Supervisor 2.0 for 251 employees from Infrastructure Services Division To equip supervisors with essential leadership competencies to perform better in their role and uphold the safety quality in UEM Edgenta ALP for 25 Executives from Healthcare Support (Concession) Division To train the Executives with leadership skills for self- development and succession planning A special mention to all our internal trainers who have conducted more than 200 DR training sessions company- wide 88 Internal Trainers, and 201 Sessions 3,182 Employees Trained with outreach of 75% Through our numerous training and development programmes, our people are trained in specific focus areas related to their jobs and are progressively equipped with the knowledge and tools to perform their responsibilities at the highest standards. We have recorded a total of 16,969 training days, an average of 3.9 days per employee. This includes programmes in leadership, technology, functional and Safety. Below is the key trainings conducted throughout 2019. Sustainability Statement Sustainability Statement