2019 UEM Edgenta Annual Report

66 As a contributor to the global economy, we are committed to enhance our service delivery to ensure alignment with international standards and ideals. We continue to craft an agenda on sustainability to realise Edgenta of the Future by aligning our efforts with the United Nations’ Sustainable Development Goals (“SDGs”). We have anchored our sustainability agenda to four SDGs and this provides us the clarity to implement our activities, monitor our impact and progress, as well as chart future targets for the benefit of our business and all stakeholders. At the core of our efforts is to responsibly care for all our stakeholders through the delivery of assurance and peace of mind. We play our role as the caretaker of our clients’ assets by enabling innovative technology, with the safety of the people and communities who flourish in these assets always in mind. We envision to become an industry leader with sustainability as our hallmark of excellence and corporate citizenry, building positive and impactful relationships for the long-term. Our sustainability agenda also guides our stakeholder relations to achieve concerted, strategic and impactful engagements, which helps us tell our story as a responsible corporate citizen and enhance our brand equity and reputation. SUSTAINABILITY GOVERNANCE As we continue our vision of optimising assets to improve lives, we have established key policies and practices which are continuously communicated across our business through strategic engagement channels and methods. We deliver our services on par with global standards by providing the tools for our people to practice a strict Quality Management System, employing 25 ISO certifications in our continuous efforts to promote operational excellence and efficiency. Sustainability Statement 67 Sustainability Statement The following sections disclose the sustainability activities we conducted during the year in accordance with our categorisation under EES. We also implement the following strategies to ensure we adequately address the EES issues which present risks or opportunities for our business: • Designing our business strategies for long-term sustainable growth and achieving triple bottom-line results (economic, environmental and social impact); • Embedding a sustainability-driven mindset into our decision-making, planning and investments; • Committing to our core values of enterprising, teamwork, integrity, passion and success; • Providing a healthy, safe, conducive and empowering workplace; • Influencing all stakeholders within our value chain to operate in a responsible manner; • Being an environmentally responsible leader and partner to our clients; • Conserving natural resources by optimising reuse and recycling wherever possible, as well as to ensure efficient and responsible use of water and energy; and; • Conducting evaluations and self-assessments to ensure our operations comply with policies and guidelines. SUSTAINABILITY INITIATIVES In line with EES, our sustainability initiatives are geared towards realising Better Business, a Better Planet and Better Lives. Under each of these pillars, we have identified the specific activities related to our material issues. These pillars and activities then guide us in implementing the sustainability initiatives which are impactful to our stakeholders. Better Business Better Planet Better Lives Growth • Operational Excellence and Technology • Value Creation Workplace • Gender Diversity & People Development • Employee Engagement • Governance Collaborations • Thought Leadership & Advancing Industry • Vendor Development Programme Climate Positive • Emissions Monitoring • Renewable Energy Resource Efficient • Energy Management • Reuse & Recycle Consumption • Anti Single-Use Plastics • Waste Management Health and Safety • “Goal Zero” Culture Through HSSE Leadership Communities • Philanthropy and Engagements • Education UEM EDGENTA AT A GLANCE MESSAGE FROM OUR LEADERSHIP STRATEGIC FOCUS OPERATIONAL REVIEW SUSTAINABILITY EFFORTS CORPORATE GOVERNANCE INTRODUCTION FINANCIAL REVIEW ADDITIONAL INFORMATION Annual Report 2019 UEM Edgenta Berhad