STATEMENT SUSTAINABILITY ANNUAL REPORT 2024 69 Product Safety & Quality Delivering safe, high-quality products and services is paramount to Datasonic's reputation and customer trust. We maintain robust internal quality policies and adhere to internationally recognised standards like ISO 9001:2015 through our Quality Management Systems (“QMS”). This framework enables continuous improvement across our operations, processes, and offerings, ensuring we remain competitive and meet evolving customer needs. Beyond that, we pledge to eliminate hazardous substances from our products. We have established strict Group standards based on IEC 62474, which outline a comprehensive list of banned substances. This makes sure that our offerings are safe, environmentally responsible, and contribute to a healthier environment for our customers and the wider community. In FY2024, Datasonic's subsidiary, DMSB, achieved ISO 27001:2013 Information Security Management System certification, demonstrating our commitment to trustworthy information security management. To further reinforce this, DMSB conducts regular awareness training and displays informative written guidelines / reminders throughout the workplace, ensuring that information security remains a priority for all employees. Site Company Certification Coverage Period Headquarters Datasonic Group Berhad ISO 9001:2015 29 Mar 23 – 28 Mar 26 Meru, Klang Datasonic Manufacturing Sdn. Bhd. ISO 9001:2015 21 Jan 23 – 20 Jan 26 ISO 27001:2013 22 May 23 – 31 Oct 25 ISO 14001:2015 10 Aug 23 – 9 Aug 26 ISO 45001:2018 15 Jul 23 – 14 Jul 26 RPS Centre Datasonic Corporation Sdn. Bhd. ISO 9001:2015 7 Jul 23 – 6 Jul 26 PJ 223 Datasonic Manufacturing Sdn. Bhd. ISO 9001:2015 1 May 24 – 21 Apr 27 ISO 45001:2018 7 Apr 24 – 6 Apr 27 Datasonic Technologies Sdn. Bhd. ISO 9001:2015 1 May 24 – 21 Apr 27 ISO 45001:2018 7 Apr 24 – 6 Apr 27 Customers’ Satisfaction Datasonic places customers at the heart of our operations. We foster open communication and seek feedback to understand their evolving needs. This customer-centric approach, combined with our relentless focus on innovation and quality, strengthens Datasonic’s market position and fuels sustainable growth.
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