SUSTAINABILITY STATEMENT STAKEHOLDER ENGAGEMENT Identifying the stakeholder groups that have a direct impact on our business or are impacted by Al-`Aqar’s activities is crucial for establishing sustainable business operations. It enables the organisation to identify and comprehend stakeholder expectations, and work toward generating continual value and serving stakeholder interests. We are committed to consistently engaging with our stakeholders, and to addressing and resolving their concerns, in order to maintain their trust and build a long-term relationship that is mutually beneficial. Stakeholder Areas of Interest Method of Engagement Frequency of Engagement 1 Employees • Staff performance and development • Business strategies/ objectives/ achievements • Staff wellbeing • Employee benefits • Performance appraisal and career development plan • Townhall • Revision of salary package • Work-life balance • Yearly • Yearly • Every 3 years • Ongoing 2 Investors • Corporate Financial Performance • Corporate Governance • Investor Relationship Management • Environmental matters • Safety of assets • Annual General Meeting • Corporate website • Annual & quarterly reports • Investor relations briefings • Investment criteria/ policy • Yearly • Minimum quarterly • Yearly & quarterly • Quarterly • Yearly 3 Tenants • Rental • Demised premises in good and tenantable repair and maintenance • Monthly reports • Annual building audit • Monthly • Annually 4 Regulatory Agencies and Statutory Bodies • Compliance to Regulations • Labour Practices • Transparency and Disclosure • Quarterly compliance report • Announcement, Notification & Reporting • Compliance audit • Quarterly • Quarterly, Half-yearly, as and when required • Annually 5 Service Providers and Suppliers • Transparent Procurement Process • Business ethics • Evaluation & Performance Reviews • Compliance to MACC Act • Procurement Policy • Ongoing • Ongoing • Ongoing 6 Property Managers/ Service Manager/ Maintenance Manager • Maintenance Summary • Monthly reports • Quarterly meeting • Monthly • Quarterly AL-`AQAR REIT STAKEHOLDERS 01 02 03 04 05 06 GRI - 102-40 | 102-43 | 102-44 AL-`AQAR HEALTHCARE REIT ANNUAL REPORT 2022 80
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