WASCO BERHAD 100 Salient Human Rights Issues Wasco assessed potential adverse human rights impacts and identified salient human rights issues. Engaging with stakeholders helped to pinpoint potential human rights impacts affecting operations. Rights to: Freedom of association and engagement Just and favourable conditions of work An adequate standard of living Health Social security and social insurance Wasco supports the amendments to the Workers’ Minimum Standards of Housing and Amenities Act 1990. All contractors working on our projects must provide worker facilities that adhere to the International Labour Organisation’s guidelines. Employees’ wages are in full compliance with all applicable Malaysian laws, such as working hours, minimum living wages, overtime compensation, and legally mandated benefits. In compliance with Malaysian law, we pay workers for overtime at rates above the stated regular hourly rates. Docking wages as a disciplinary measure is not permitted. We also aim to mitigate excessive working hours by limiting them wherever possible. Product Responsibility As a provider of cutting-edge technical services and licensed technologies, Wasco possesses the capabilities to deliver reliable and competitive products, premium solutions, and unrivalled services. Premium Solutions, Flawless Deliveries Wasco’s quality management system (“QMS”) employs a process approach, enabling us to plan processes and interactions efficiently. We are committed to enhancing customer satisfaction by delivering products and services that meet all relevant statutory and regulatory requirements. Our QMS aligns with the latest ISO 9001:2015 and ISO 45001:2018 standards. Additionally, our laboratories are certified under ISO/IEC 17025, which sets the general requirements for the competence of testing and calibration laboratories published by the ISO. We ensure all company and project-level QMS processes operate effectively to improve customer satisfaction, as outlined in Wasco’s Quality Policy. The installation of an Improved Pipe Tracking System has enhanced our quality delivery by allowing us to track individual pipeline movement and status throughout the coating process. The system ensures accurate tracking of the pipes’ current position, including repairs and rejections, which improves traceability. The use of the powerful Welds Tracking System further boosts efficiency by effectively managing our welders’ status, reducing wasted resources and improving overall performance. Wasco also encourages anonymous customer feedback and monitors the results regularly. Maintaining close customer engagement at various project stages helps us understand their needs and exceed their expectations. SUSTAINABILITY REPORT
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