12 MSC BERHAD The Management team is headed by the Managing Director, Mr. Wong Kok Chau. He is assisted by Mr. Eng Shao Hon and the following key senior management. GAN TECK BAN Head, Sales and Business Development | Male, Aged 58 Gan Teck Ban, a Malaysian, graduated with a Diploma in Computer Studies from Informatics Computer Centre in 1990. He obtained the MCSD certification from Microsoft Corporation in 2003. He began his career with Wise Industries Sdn Bhd, a rubber glove manufacturer as an Information Technology Supervisor where he was responsible for the maintenance of office computer hardware. Thereafter, he joined Rapid Computer Centre Sdn Bhd, a company involved in development of educational software, as Software Specialist, and was later promoted to Technical Specialist. His responsibilities include managing a software team, project planning and management. On 1 October 1997, he joined EForce as Senior Programmer. He was involved in a number of software and system developments. In 2005, he was promoted as Customer Service Manager. His responsibilities included managing a support team, liaise with various departments for resource planning and project implementation in EForce. He is now Head of Sales and Business Development, responsible for formulating marketing plan, product and proposal presentation, secure new business and maintain good relationship with customers. CH’NG SWEE TIONG Head, Customer Service | Male, Aged 44 Ch’ng Swee Tiong, a Malaysian, joined EForce on 1 April 2011. He holds a degree in Business Information Systems. He began his career at Excel Force MSC Berhad as a System Engineer. During his tenure, he actively participated in technical discussions, provided system infrastructure diagrams, and led system implementations. He also played a key role in supporting daily operations, including performing system health checks, managing Disaster Recovery deployments, and offering technical support. He has gained valuable experience in both technical and system support while demonstrating exceptional dedication and capabilities. Over the years, he has excelled in several critical operational and management areas, gaining a deep understanding of our daily operations and customer needs. As the Head of Customer Service, he leads the customer service and support teams, working to enhance service quality while ensuring the smooth operation of both hardware and software systems. WONG BOON LEONG Head, System Design and Assurance | Male, Aged 44 Wong Boon Leong, a Malaysian, joined EForce on 23 August 2005 as a Software Developer. He graduated with Bachelor of Information Systems Engineering degree from Universiti Tunku Abdul Rahman. He is also a Project Management Professional (PMP) certified practitioner. Throughout his 19 years with EForce, he has held various positions such as System Analyst, Project Manager and Head of System Design. He has vast overseas and local projects experience, engaging with our clients from stock trading, banking and insurance industries. Boon Leong helps them to fulfill not just their business needs but gain competitive advantages by leveraging on IT systems and products. Currently he is responsible for Solution Design and Quality Assurance function. Key Senior Management Profile
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