WHO WE ARE CORPORATE BANKING We are a reliable Corporate Banking Team providing comprehensive financing solutions guided by Shariah principles, which are central to our VBI approach, in catering to corporates, government agencies and GLCs. We offer strong branding and technical expertise, coupled with value-added advisory propositions in structured and project financing, especially in green technology and the renewable energy sector. We focus on offering fully Shariah-compliant financing products and bring strong competencies in both products coverage and service delivery. KEY INITIATIVES Sustainable Prosperity • Leverage on existing strong and established relationships with preferred customers, with mutual prospects for growth. • Cultivated, nurtured and grew new-to-bank customers via sectorial focus, in order to preserve asset quality and income contribution. Our focus is, principally, on the Healthcare, Food, Infrastructure, Plantation, Green Technology and Renewable Energy sectors. • M aintained anti-attrition strategy via: - D efending assets by maintaining close professional relationships built on trust and delivering excellent customer service - E ncouraging clients’ utilisation of revolving facilities by offering competitive rates and elevated services levels. • Grew product offerings and developed new revenue source via the purchase of Unrated Sukuk, driven by a new team of professionals. • Capitalised on potential synergies with Bank Islam’s major shareholders to increase financing activity and explore other cross-selling opportunities within the Group. Customer-Centricity “Think Customer” is central to the culture of the Corporate Banking team. • P rovided customised financing solutions and banking services tailored to clients’ needs, which support the growth of their businesses. • C ultivated long term business relationships by building trust and delivering excellent customer service. • R esponded swiftly to customers’ requests for finance moratoriums and financial assistance to weather the COVID-19 pandemic. BUSINESS REVIEW INTEGRATED ANNUAL REPORT 202 1 Key Messages Overview Value Creation MD&A Sustainability Leadership Accountability Financial Additional Information 97
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