OUTLOOK AND STRATEGIC PLANS FOR 2022 As Malaysia moves to the endemic phase of COVID-19, many SMEs are looking to move beyond the survival stage and have shown increased desire to pursue growth and expansion. The rapid digital acceleration and technological advancements during the pandemic have opened up new markets, and created new business opportunities for SMEs, both locally and internationally. To meet the evolving needs of SMEs as they seek to capitalise on these opportunities, SME Banking will focus on: • I ntroduction of more attractive SME financing products and programmes that are tailored to the evolving needs of SMEs, including targeted financing to promote digitalisation. • E xpanding and strengthening our strategic collaborations with key government agencies, GLCs, private sector corporates, and various Bumiputera and Non-Bumiputera business associations to support the growth of the SME Halal ecosystem. • D eepening engagement with SMEs, particularly through the resumption of face-to-face meetings facilitated by our strategic partners. • D evelop attractive product bundling packages that add value for our clients. PRODUCT HIGHLIGHTS New Financing Programmes introduced in 2021 included: GO HALAL SME FINANCING PROGRAMME (GHF) Tapping into the Halal Segment by providing a multi-financing product package tailored to SMEs’ needs. SME AUTOMATION AND DIGITALISATION FACILITY (ADF) – a BNM-initiative fund that aims to encourage SMEs to automate processes and digitalise operations. ALL-ECONOMIC SECTOR FACILITY (AES) – a BNMinitiative fund that aims to enhance access to financing for SMEs across various sectors to support growth. DISASTER RELIEF FACILITY (DRF) – a BNM-initiative fund aimed at alleviating the financial burden on SMEs affected by the recent floods. World Halal Excellence Awards 2021 - Halal Financial Excellence Award AWARDS BUSINESS REVIEW INTEGRATED ANNUAL REPORT 202 1 Key Messages Overview Value Creation MD&A Sustainability Leadership Accountability Financial Additional Information 95
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