Bank Islam Integrated Annual Report 2021

MATERIAL MATTERS Our material issues are those that matter most to our stakeholders and have an impact on our sustainability and ability to create value in the short, medium and long-term. These Material Matters influence how the Board and Management steer the Group forward. Our ability to create value is impacted by a multitude of factors, including the operating environment, our responses to the risks and opportunities presented by these material matters and our strategy. With an in-depth understanding of our material matters, we can better define our strategies and resource allocation plans, thereby positioning our Group to implement meaningful actions and anticipate sustainability challenges. Identifying the Group’s material issues is the first step toward understanding the internal and external factors that affect our business. while promoting the alignment of our strategy with the interests of our stakeholders. The Group identified five material matters, namely, Responsible Finance, Inclusive Growth, Talent Enrichment, Ethical Practice and Reporting and Islamic Finance and Knowledge Sharing. Our Mater ial Matters Developing ethical products and services that bring positive economic, social and environmental benefits. Ensuring that all layers of community grow along with us through inclusive offerings. Growing our employees to become valuable assets and be the best they can be. Ensuring that our practices are governed by our core values, and that social and environmental considerations are consistently our top priorities. Anchoring our practices and decisions on Islamic rules and principles and contributing to a hub of expertise and knowledge that will drive our nation’s standing as a leader in the Islamic financial industry. Responsible Finance Inclusive Growth Talent Enrichment Ethical Practice and Reporting Islamic Finance andKnowledge Sharing 54 BANK I SLAM MALAYS IA BERHAD

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