BUSINESS HIGHLIGHTS First bank in Malaysia to deploy mobile onboarding (MOB) channel for retail customers Crowned as the Strongest Islamic Retail Bank in Malaysia 2021 by Cambridge IFA Launch of GO Biz by Bank Islam app for business users Expansion of BangKIT microfinancing facility to youth and university students entrepreneurs HUMANE, became the first bank in Malaysia to implement a cloud-based self-service human capital management solution cloud -based INTEGRATED ANNUAL REPORT 202 1 Key Message Overview Value Creation MDNA Sustainability Leadership Accountability Financial Additional Information 29
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