2022 BUSINESS PLAN AND OUTLOOK (CONTINUED) Business Plan, Strategy and Future Outlook (continued) The Bank is currently approaching the tail end of its IT Blueprint Phase 1, which was started in the middle of 2021. As we move into the Phase 2 of the IT Blueprint, we are positive that this will escalate the digitalisation of the Bank’s operations. In addition, the Bank is gearing towards the launch of its own digital channel in 2022, which is expected to further improve customer experience. Subsequent the completion of the restructuring in Q4 2021, the Bank has become the first pure-play full-fledged Islamic financial institution listed on the Main Market of Bursa Malaysia. Consequently, the Bank will have access to a wider and more diverse capital base, allowing for a greater opportunity for future expansion programmes and business growth. RATINGS ACCORDED BY EXTERNAL RATING AGENCY During the financial year, the Bank’s rating was re-affirmed as follows: Rating agency Date re-affirmed Ratings RAM Rating Services Berhad 10 December 2021 Long-term rating: AA3 Short-term rating: P1 Outlook: Stable AUDITORS The auditors, PricewaterhouseCoopers PLT (LLP0014401-LCA & AF1146), have indicated their willingness to accept reappointment. The auditors’ remuneration is disclosed in Note 31 to the financial statements. Signed on behalf of the Board of Directors in accordance with a resolution of the Directors: Tan Sri Dr. Ismail Hj. Bakar Director Mohd Yuzaidi Mohd Yusoff Director Kuala Lumpur, Date: 7 March 2022 INTEGRATED ANNUAL REPORT 202 1 Key Messages Overview Value Creation MD&A Sustainability Leadership Accountability Financial Additional Information 217
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