PRODUCT MANAGEMENT Head BOARD OF DIRECTORS GROUP LEGAL & SECRETARIAL Group Chief Legal Officer & Company Secretary GROUP HUMAN RESOURCES Group Chief Human Resources Officer GROUP CORPORATE COMMUNICATIONS Head GROUP FINANCE Group Chief Financial Officer GROUP TECHNOLOGY Group Chief Technology Officer GROUP STRATEGIC MANAGEMENT Group Chief Strategy Officer RECOVERY & REHABILITATION Head e-CHANNELS Head BRANCH OPERATIONS & SUPERVISION Head BUSINESS SUPPORT Head CORPORATE SUPPORT Head Group Chief Operating Officer GROUP CHIEF EXECUTIVE OFFICER Mohd MuazzamMohamed GROUP INTERNAL AUDIT Group Chief Internal Auditor BOARD INFORMATION TECHNOLOGY COMMITTEE BOARD NOMINATION & REMUNERATION COMMITTEE BOARD AUDIT & EXAMINATION COMMITTEE GROUP FINANCIAL INCLUSION Group Chief Financial Inclusion Officer INTEGRATED ANNUAL REPORT 202 1 Key Messages Overview Value Creation MD&A Sustainability Leadership Accountability Financial Additional Information 159
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