Table of Contents 1 389

Bank Islam Integrated Annual Report 2020

BANK ISLAM MALAYSIA BERHAD ANNUAL REPORT 2020 1
ABOUT OUR REPORT 6
KEY MESSAGES 8
MESSAGE FROM THE CHAIRMAN 8
MESSAGE FROM THE CHIEF EXECUTIVE OFFICER 15
OVERVIEW OF BANK ISLAM 22
VISION|MISSION|TAAT VALUES 22
WHO WE ARE 23
2020 KEY HIGHLIGHTS 24
Performance Highlights 24
Business Highlights 25
Awards and Recognition 26
CORPORATE STRUCTURE 27
WHAT WE DO 28
OUR PRESENCE 30
OUR COMPETITIVE ADVANTAGE 32
VALUE CREATION AT BANK ISLAM 36
REALISING VBI 36
HARNESSING CAPITALS 37
OUR VALUE CREATING BUSINESS MODEL 40
STAKEHOLDER ENGAGEMENT 42
MANAGEMENT DISCUSSION AND ANALYSIS 44
STRATEGIC REVIEW 44
OPERATING ENVIRONMENT 44
Key Market Trends 47
Material Matters 53
KEY RISKS AND MITIGATION 56
OUR STRATEGIC PERFORMANCE REVIEW 60
PERFORMANCE REVIEW 70
FINANCIAL REVIEW BY THE CHIEF FINANCIAL OFFICER 70
5-YEAR FINANCIAL SUMMARY 75
5-YEAR FINANCIAL HIGHLIGHTS 76
FINANCING BY CONTRACT 77
SEGMENTAL ANALYSIS 78
SIMPLIFIED STATEMENT OF FINANCIAL POSITION 79
BUSINESS REVIEW 80
CONSUMER BANKING 80
DEPOSITS AND CASH MANAGEMENT 82
COMMERCIAL BANKING 84
SME BANKING 86
TREASURY AND MARKETS 88
CORPORATE BANKING 90
FOR THE GREATER GOOD 92
Investing Towards a Better Society 92
LEADERSHIP 100
CORPORATE INFORMATION 100
ORGANISATION STRUCTURE 102
OUR BOARD AT A GLANCE 104
BOARD OF DIRECTORS’ PROFILE 105
SHARIAH SUPERVISORY COUNCIL’S PROFILE 114
CHIEF EXECUTIVE OFFICER’S PROFILE 118
MANAGEMENT TEAM’S PROFILE 119
REGIONAL MANAGERS’ PROFILE 127
HEADS OF SUBSIDIARIES’ PROFILE 129
ACCOUNTABILITY 130
CORPORATE GOVERNANCE OVERVIEW STATEMENT 130
STATEMENT ON RISK MANAGEMENT AND INTERNAL CONTROL FRAMEWORK 164
FINANCIAL STATEMENTS 174
DIRECTORS’ REPORT 175
STATEMENT BY DIRECTORS 181
REPORT OF THE SHARIAH SUPERVISORY COUNCIL 182
STATUTORY DECLARATION 187
INDEPENDENT AUDITORS’ REPORT 188
STATEMENTS OF FINANCIAL POSITION 191
STATEMENTS OF PROFIT OR LOSS 192
STATEMENTS OF OTHER COMPREHENSIVE INCOME 193
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY 194
STATEMENT OF CHANGES IN EQUITY 196
STATEMENTS OF CASH FLOW 198
NOTES TO THE FINANCIAL STATEMENTS 201
PILLAR 3 DISCLOSURE 317
ADDITIONAL INFORMATION 376
DIRECTORY OF MAIN AND REGIONAL OFFICES 376
AR-RAHNU BRANCHES 383
SME HUB 384
BUREAU DE CHANGE 385
VEHICLE FINANCING SALES HUB 386
SUBSIDIARIES OF BANK ISLAM MALAYSIA BERHAD 387

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