Bank Islam Integrated Annual Report 2020

WORKFORCE CHALLENGES Description Our Response and Related Strategy Impact Outlook • ě ȃ lj ɥ ƃȶǁljȴȈ ƺ ɥ Ɂ ɰ lj ǁ ȶ ljʥ ƺȃƃȢȢljȶǼljɰ Ȉȶ ƹƃȢƃȶƺȈȶǼ ɽȃlj ȶljljǁ ǹɁɨ ljȴɥȢɁʰljljɰ ɽɁ ƹlj ljȶǼƃǼljǁ ƃȶǁ ɨljȴƃȈȶ ɥɨɁǁʍƺɽȈʤljӗ ʥȃȈȢlj ljȴƹɨƃƺȈȶǼ ȶljʥ ǁȈǼȈɽƃȢ ɽljƺȃȶɁȢɁǼȈljɰ ƃȶǁ ɥȢƃɽ ǹɁɨȴɰ ɽɁ ǹʍȢ ǹ Ȉ Ȣ ɽȃljȈɨ ʥɁɨȟ ɨljɰɥɁȶɰȈƹȈȢȈɽȈljɰ ʥȈɽȃ ɽȃlj ɰƃȴlj ljǹǹȈƺȈljȶƺʰ ƃȶǁ ljǹǹljƺɽȈʤljȶljɰɰӝ • 9ʍɰȈȶljɰɰljɰ ȶljljǁljǁ ɽɁ ȴƃȟlj ɰɥljƺȈƃȢ ɥɨɁʤȈɰȈɁȶɰ ƃȶǁ ȶljʥ ɥɁȢȈƺȈljɰ ɽȃƃɽ ɰʍɥɥɁɨɽ ǹȢljʯȈƹȢlj ʥɁɨȟ ɁɥɽȈɁȶɰ ƃȶǁ ɥ ɨ Ɂ ȴ Ɂ ɽ lj ɨ lj ȴ Ɂ ɽ lj ʥ Ɂ ɨ ȟ Ȉ ȶ Ǽ ƃɨɨƃȶǼljȴljȶɽɰӗ ʥȃȈƺȃ ƃȢɰɁ ȴljƃȶɽ ȶljʥ ɰȟȈȢȢɰ ɽɁ ȶƃʤȈǼƃɽlj ǁȈǼȈɽƃȢ ɥȢƃɽǹɁɨȴɰӗ ȶljʥ ɰɽƃǹǹ ƹljȶljǹȈɽɰ Ȉȶ ɽȃlj ǹɁɨȴ Ɂǹ Ȉȶɽljɨȶljɽ ƃȢȢɁʥƃȶƺljɰӗ Ȉȶǹɨƃɰɽɨʍƺɽʍɨlj ɰʍɥɥɁɨɽ ljɽƺӝ Ýȶ ɽȃlj Ɂɽȃljɨ ȃƃȶǁӗ ƃǹǹljƺɽljǁ ƺɁȴɥƃȶȈljɰ ƃȢɰɁ ȃƃʤlj ȃƃǁ ɽɁ ǁljƃȢ ʥȈɽȃ ɽȃlj Ȉɰɰʍljɰ Ɂǹ ȈɰɁȢƃɽȈɁȶӗ ƃȶʯȈljɽʰӗ ƃȶǁ ʤȈǁljɁ ƺƃȢȢ ǹƃɽȈǼʍljӗ ʥȃȈƺȃ ȶljljǁljǁ ɧʍƃȢȈɽʰ ljȶǼƃǼljȴljȶɽ ɽɁ ȟljljɥ ljȴɥȢɁʰljlj ȴɁɨƃȢlj ƃȶǁ ȴɁɽȈʤƃɽȈɁȶ ȃȈǼȃ ƃɽ ƃȢȢ ɽȈȴljɰӝ • ěȃlj ȶljʥ ȶɁɨȴƃȢ Ɂɨ ɽȃlj ɥɁɰɽӸ:ÝřŽA ljɨƃ ʥȈȢȢ ɨljɧʍȈɨlj ǁȈǼȈɽƃȢ ɰȟȈȢȢɰ ƃȶǁ ƃǁʤƃȶƺljǁ ɽljƺȃȶɁȢɁǼʰ ȟȶɁʥӸȃɁʥ ǹɁɨ ƹɁɽȃ ljȴɥȢɁʰljljɰ ƃȶǁ ƹƃȶȟɰ ɽɁ ƹlj ƃƹȢlj ɽɁ ƺɁȴɥljɽlj ƃȶǁ ɨljɰɥɁȶǁ ljǹǹljƺɽȈʤljȢʰ ƃȶǁ ljǹǹȈƺȈljȶɽȢʰ ɽɁ ȴƃɨȟljɽɥȢƃƺlj ƃȶǁ ʥɁɨȟɥȢƃƺljӝ • Žȶ ljȶɰʍɨȈȶǼ ɽȃlj ʥljȢȢƹljȈȶǼ Ɂǹ Ɂʍɨ ljȴɥȢɁʰljljɰ ƃȶǁ ɽȃljȈɨ ƺɁȶɽȈȶʍljǁ ɥɨɁǁʍƺɽȈʤȈɽʰӗ ʥlj ljȴƹƃɨȟljǁ Ɂȶ ƃǁƃɥɽȈȶǼ Ɂʍɨ ʥɁɨȟɥȢƃƺlj ɽɁ ɥɨɁȴɁɽlj ǹȢljʯȈƹȈȢȈɽʰ ƃȶǁ ƺɨljƃɽlj ƃ ȴɁɨlj ƺɁȶǁʍƺȈʤlj ljȶʤȈɨɁȶȴljȶɽӝ ěɁ ɽȃȈɰ ljȶǁӗ ʥlj ljȴƹƃɨȟljǁ Ɂȶ ʥljȢȢȶljɰɰ ɥɨɁǼɨƃȴȴljɰ ɽȃƃɽ ƺɁȶɽɨȈƹʍɽljǁ ɽɁ ƃȢȢ ƃɰɥljƺɽɰ Ɂǹ Ɂʍɨ ʥɁɨȟǹɁɨƺlj ȃljƃȢɽȃ ӵ ȴljȶɽƃȢӗ ɥȃʰɰȈƺƃȢӗ ǹȈȶƃȶƺȈƃȢ ƃȶǁ ɰɥȈɨȈɽʍƃȢӝ • Ślj Ȉȶʤljɰɽljǁ Ȉȶ ɽȃlj ȈȴɥȢljȴljȶɽƃɽȈɁȶ Ɂǹ ǁȈǼȈɽƃȢ ɰɁȢʍɽȈɁȶɰ ɽɁ ȃljȢɥ ǁɨȈʤlj Ɂʍɨ ljȴɥȢɁʰljljɰԇ ǼɨɁʥɽȃ ɽȃɨɁʍǼȃ ƃƺƺljɰɰ ɽɁ ƺɁȶɽȈȶʍɁʍɰ ȢljƃɨȶȈȶǼ ɁɥɥɁɨɽʍȶȈɽȈljɰ ƃɰ ʥljȢȢ ƃɰ ƺɨȈɽȈƺƃȢ ƃȶǁ ʍɰljǹʍȢ ƹʍɰȈȶljɰɰ ȈȶǹɁɨȴƃɽȈɁȶӝ Ślj ƺɁȶɽȈȶʍljǁ ɽɁ ǁɨȈʤlj Ɂʍɨ ljȴɥȢɁʰljljɰ ɽɁ ljɧʍȈɥ ɽȃljȴɰljȢʤljɰ ʥȈɽȃ ljȶȃƃȶƺljǁ ǁȈǼȈɽƃȢ ȢȈɽljɨƃƺʰ ƃȶǁ ƺɁȴɥljɽljȶƺȈljɰ ɽɁ ȶɁɽ ɁȶȢʰ ƺɁɥlj ʥȈɽȃ ɽljƺȃȶɁȢɁǼʰ ǁljɥȢɁʰȴljȶɽ Ȉȶ ƃȢȢ ƃɰɥljƺɽɰ Ɂǹ ɽȃljȈɨ ʥɁɨȟȈȶǼ ljȶʤȈɨɁȶȴljȶɽ ƃȶǁ ȈȶɽljɨƃƺɽȈɁȶɰӗ ƹʍɽ ƃȢɰɁ ƺɁȴȴȈɽ ɽɁ ɽȃlj 9ƃȶȟԇɰ ǁȈǼȈɽƃȢ ƃɰɥȈɨƃɽȈɁȶӝ 4 Links: ČɽɨƃɽljǼȈƺ ĀɨȈɁɨȈɽȈljɰӖ ČɽƃȟljȃɁȢǁljɨɰӖ :ƃɥȈɽƃȢɰӖ ĄȈɰȟɰӖ ÃƃɽljɨȈƃȢ ÃƃɽɽljɨɰӖ 48 Management Di scuss ion and Anal ys i s Value Creat ion at Bank I s lam Sus tainabi l i t y Repor t STRATEGIC REVIEW OPERATING ENVIRONMENT