Bank Islam Integrated Annual Report 2020

INVESTIGATION Conduct Ȉȶǁljɥljȶǁljȶɽ ծ through investigation on posssible internal or external fraud or misconduct COMPLAINT MANAGEMENT & ADMINISTRATION Continual management of complaints received consisting of misconduct, corruption, bribery, ǹɨƃʍǁ ծ ʤȈɁȢƃɽȈɁȶ Ɂǹ Code of Conduct INTEGRITY ENRICHMENT Issuance of periodic Integrity Bulletin, Integrity Ignition ÇɁɽljɰӗ yljɰɽȈʤȈɽʰ ĄljȴȈȶǁljɨɰ ծ ȃljȢǁ first virtual Integrity Day POLICY DEVELOPMENT & REVIEW ĄɁȢȢȈȶǼ Ɂʍɽ Ɂǹ ȶɽȈӸ9ɨȈƹljɨʰ ծ :ɁɨɨʍɥɽȈɁȶ ĀɁȢȈƺʰ ծ review of Whistleblowing ĀɁȢȈƺʰ ծ řljȶǁɁɨ Code of Ethics Guideline NATIONAL ANTI- CORRUPTION PLAN INITIATIVES Implementation of :ɁɨɨʍɥɽȈɁȶ ĄȈɰȟ Management INTEGRITY TRAINING & FRAUD AWARENESS Conducted various ȈȶɽljǼɨȈɽʰ ɽɨƃȈȶȈȶǼ ծ fraud awareness bank wide in all region with a total Ɂǹ ѹѵѸ ɥƃɨɽȈƺȈɥƃȶɽɰ ѳѴ ѳѵ ѳѶ ѳѷ ѳѸ ѳѹ ĀŽřÝě ¸ :ěŽřŽěŽKČ yÝĄ ѵѳѵѳ INTEGRITY & GOVERNANCE DEPARTMENT, COMPLIANCE DIVISION ŽȶɽljǼɨȈɽʰ ծ {Ɂʤljɨȶƃȶƺlj Aljɥƃɨɽȴljȶɽ ӯŽ{AӰ ʍȶǁljɨ :ɁȴɥȢȈƃȶƺlj AȈʤȈɰȈɁȶ ɥȢƃʰɰ ƃ ɰȈǼȶȈǹȈƺƃȶɽ ɨɁȢlj ɽɁ ljȶɰʍɨlj ȈȴɥȢljȴljȶɽƃɽȈɁȶ Ɂǹ ɽȃlj ƹljɰɽ ǼɁʤljɨȶƃȶƺlj Ȉȶ ɽȃlj 9ƃȶȟӝ Žɽ Ȉɰ ǁȈʤȈǁljǁ ȈȶɽɁ ɽʥɁ ʍȶȈɽɰ ȶƃȴljȢʰ ČɥljƺȈƃȢ ŽȶʤljɰɽȈǼƃɽȈɁȶ ĩȶȈɽ ӯȎĩӰ ƃȶǁ {Ɂʤljɨȶƃȶƺlj ƃȶǁ ŽȶɽljǼɨȈɽʰ ĩȶȈɽ ӯ{ŽĩӰ ʥȃljɨlj ƹɁɽȃ ʍȶȈɽɰ ƃɨlj ɽƃɰȟljǁ ʥȈɽȃ ƃ ɨɁƹʍɰɽ ɰljɽ Ɂǹ ɨljɰɥɁȶɰȈƹȈȢȈɽȈljɰ ɽɁ Ɂʤljɨɰljlj ƃȢȢ ȈȶɽljǼɨȈɽʰ ƃȶǁ ǼɁʤljɨȶƃȶƺlj ȴƃɽɽljɨɰӝ Ž{A Ȉɰ Ȣljǁ ƹʰ :ȃȈljǹ ŽȶɽljǼɨȈɽʰ ծ {Ɂʤljɨȶƃȶƺlj ÝǹǹȈƺljɨ ӯ:Ž{ÝӰ ƃɰɰȈɰɽljǁ ƹʰ Aljɥʍɽʰ :ȃȈljǹ ŽȶɽljǼɨȈɽʰ ÝǹǹȈƺljɨ ƃȶǁ ƺʍɨɨljȶɽȢʰ ȃƃɰ ɽʥljȢʤlj ӯѴѵӰ ɽljƃȴ ȴljȴƹljɨɰӝ Ȏĩ Ȉɰ ɨljɰɥɁȶɰȈƹȢlj ǹɁɨ ƃɰɰljɰɰȈȶǼ ƺɁȴɥȢƃȈȶɽɰ ɨljƺljȈʤljǁӗ ǁljɽljƺɽȈɁȶ ƃȶǁ ȈȶʤljɰɽȈǼƃɽlj Ɂǹ any possible internal or external fraud reported. It is our core function in maintaining absolute transparency of reporting and independence of investigation without influence from any internal or external parties. We ensure unequivocal discharge Ɂǹ ǁʍɽȈljɰӗ Ɂʤljɨɰljljȶ ƹʰ 9Ɂƃɨǁ ʍǁȈɽ ծ KʯƃȴȈȶƃɽȈɁȶ :ɁȴȴȈɽɽljlj ƃȶǁ ʥȃljɨlj Ȉɽ ȈȶʤɁȢʤljɰ high profile and/or whistleblowing cases, CIGO reports directly to the Designated Žȶǁljɥljȶǁljȶɽ ÇɁȶӸKʯljƺʍɽȈʤlj AȈɨljƺɽɁɨ ʥȃɁ Ȉɰ ƃȢɰɁ ɽȃlj :ȃƃȈɨȴƃȶ Ɂǹ ɽȃlj 9Ɂƃɨǁ ʍǁȈɽ ծ KʯƃȴȈȶƃɽȈɁȶ :ɁȴȴȈɽɽljljӝ :ɁȴɥȢƃȈȶɽɰ ƃɨlj ȈȶʤljɰɽȈǼƃɽljǁ ɽȃɨɁʍǼȃ ƃ ɥɨɁƺljɰɰ ɰljɽ Ɂʍɽ Ȉȶ ɽȃlj ŽȶɽljǼɨȈɽʰ ծ {Ɂʤljɨȶƃȶƺlj Aljɥƃɨɽȴljȶɽ ÝɥljɨƃɽȈɁȶƃȢ ÃƃȶʍƃȢ ƃȶǁ ʥlj ƃɨlj ƺɁȴȴȈɽɽljǁ to complete all investigations within the target timescale. GIU’S ASPIRATION {Žĩ Ȉɰ ɨljɰɥɁȶɰȈƹȢlj ɽɁ ȈȶɰɽȈɽʍɽȈɁȶƃȢȈɰlj ƃȢȢ ȈȶȈɽȈƃɽȈʤljɰ ʍȶǁljɨ ÇƃɽȈɁȶƃȢ ȶɽȈӸ:ɁɨɨʍɥɽȈɁȶ ĀȢƃȶ Ȉȶ ɽȃlj 9ƃȶȟӝ {Žĩ ljȶɰʍɨljɰ ɽȃƃɽ 9ƃȶȟ ŽɰȢƃȴ ʍɥȃɁȢǁɰ ˃ljɨɁӸɽɁȢljɨƃȶƺlj ƃɥɥɨɁƃƺȃ ƃǼƃȈȶɰɽ ƺɁɨɨʍɥɽȈɁȶ Ȉȶ ƃȢȈǼȶȴljȶɽ ʥȈɽȃ ɽȃlj 9ƃȶȟԇɰ ɰȃƃɨljǁ ʤƃȢʍlj Ɂǹ Ԅ ƺɽ ʥȈɽȃ ŽȶɽljǼɨȈɽʰԅӝ ěɁ ɽȃƃɽ ljȶǁӗ {Žĩ Ɂʤljɨɰljlj ȈȴɥȢljȴljȶɽƃɽȈɁȶ Ɂǹ ʤƃɨȈɁʍɰ ƃǁljɧʍƃɽlj ƺɁɨɥɁɨƃɽlj ǼɁʤljɨȶƃȶƺlj measures Bank wide including the development of the Bank’s corruption risk ɥɨɁǹȈȢlj ʤȈǁlj ɽȃlj :ɁɨɨʍɥɽȈɁȶ ĄȈɰȟ ÃƃȶƃǼljȴljȶɽӝ Days ÇɁɨȴƃȢ Cases Integrity ĄljȢƃɽljǁ ĀɁȢȈƺȈljɰ ծ Guideline Days Complex Cases Integrity ʥƃɨljȶljɰɰ ĀɨɁǼɨƃȴɰ Conducted Ȉȶ ѵѳѵѳ Ѷѳ ѷ Ѽѳ ѴѺ INVESTIGATION TIMESCALE GIU INITIATIVES SIU’S INVESTIGATION BANK ISLAM MALAYS IA BERHAD INTEGRATED ANNUAL REPORT 2020 167