Dagang NeXchange Berhad Annual Report 2023

Our IT division is also diversifying its revenue sources, parlaying its core capabilities in operating the National Single Window (“NSW”) to provide trade facilitation solutions to a wider range of public and private sector clients. Most notably, in October 2023 Dagang Net secured a contract from the Port Klang Authority to develop, implement and maintain Phase 1 of the Malaysia Maritime Single Window (“MMSW”), a unified digital platform that promises to streamline and drive efficiencies in shipping and maritime trade at the national level. In addition to this, I am actively working to further our partnership with Ajlan & Bros Holding Group (“Ajlan”), a key player in the Middle East that boasts a wide network across most of the countries within the Gulf Cooperation Council (“GCC”). As the region – and Saudi Arabia in particular – gears up on its monumental development plans, we are in an ideal position to contribute to large-scale smart city, e-government services and system integration projects, leveraging our growing capabilities in IoT, Big Data and analytics. This will position us as an international player in IT and open the door to even more “blue ocean” opportunities ahead. BUILDING A HIGH-PERFORMANCE CULTURE While our diversification across borders, technologies and industries offers immense potential for the future, our ability to maximise these opportunities rests squarely on the quality of the human capital at our disposal. With the objective of nurturing a high-performance culture, we formulated our new corporate values in FY2023, centred around four key attributes that we have identified as key to success in a fast-evolving global context – Driven, Adaptable, Responsible and Ethical, or DARE. With change a constant, being driven is a must to stay at the forefront. Accordingly, we want our people to never settle for “good enough”, but instead look continuously forward to what is next, seeking out opportunities for business and personal growth at every turn. Our aim is to cultivate an entrepreneurial mindset in each member of our workforce, empowering them to find new solutions and develop creative value propositions that forge compelling competitive advantage for the Group. Of course, immediate progress is not always possible and factors beyond our control may present setbacks to achieving our objectives, as was illustrated clearly during the challenges of FY2023. During such times, it is vital that our people adapt with agility, strength and purpose, pivoting their attention to effective alternatives or new opportunities. Underlying these qualities is the imperative of acting responsibly, in line with high ethical standards, across everything we do. With our Environmental, Social and Governance (“ESG”) performance directly impacting the trust of our customers and partners, and our ability to secure funding, any instance of unethical business conduct or non-compliance with ESG or ethics-based regulations could have significant reputational, financial and legal consequences. These core values are being socialised across our workforce through comprehensive employee engagements and embedded within our existing training and development programmes. Ultimately, they will serve to futureproof our people – and DNeX as an organisation – against a global landscape that is evolving faster than ever before. Leadership Insights DAGANG NeXCHANGE BERHAD 06 EXECUTIVE CHAIRMAN’S STATEMENT

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