Dagang NeXchange Berhad Annual Report 2023

HUMAN CAPITAL ATTRACTION & RETENTION Risk Impact • May reduce our competitiveness against other market players • May hamper our innovation and business development potential • Potential challenges and uncertainties to develop succession planning from one leader, executive, or key employee to another Description & Implication on Value Creation The quality of our workforce is a key determinant of our success in a fast-evolving global environment. By creating a high-performance culture and supporting continuous professional development, we can bring out the best in our people and enhance our attractiveness as an employer, driving us forward to achieve our transformation goals. On the other hand, a lack of quality human capital may cause us to fall behind our peers and limit our ability to expand and thrive as a global organisation. Opportunities • Establishing ourselves as an employer of choice by creating a high-performance culture and offering competitive remuneration and benefits • Instilling an agile and entrepreneurial mindset amongst our employees, and thus empowering ourselves to capitalise on global growth opportunities • Strengthening our reputation as a responsible and ethical organisation, with our people as ambassadors of our values Our Response & Mitigating Actions • Engaging an external consultant to develop a roadmap and steer our journey towards creating a highperformance culture • Digitalising our Performance Management System and human resource (“HR”) tools and processes • Crafting personalised career plans and growth strategies to enhance employee growth and drive retention • Enhancing our employee benefits and offer activities that promote holistic employee well-being • Introducing our DARE (Driven, Adaptable, Responsible, Ethical) Core Values, representing the qualities that we want our employees to embody Capitals Impacted Stakeholders Material Matters Strategy M5 M6 IMPACTING Risk Trend Integrated Report 2023 65

RkJQdWJsaXNoZXIy NDgzMzc=