Dagang NeXchange Berhad Annual Report 2023

CYBERSECURITY & DATA PRIVACY Description & Implication on Value Creation In light of the increasing scale and sophistication of cyberattacks and threats, it is imperative to prioritise the enhancement of our cybersecurity measures. Breaches in internet technology (“IT”) security could result in non-compliance with security standards, system interruptions, data leaks and the loss of confidential information, consequently posing a risk of reputational damage and loss of customer trust. Opportunities •Exploring and integrating advanced cybersecurity technologies like artificial intelligence (“AI”), machine learning and automation to enhance our threat detection and response capabilities • Consequently, earmarking ourselves as a company that is leading in cyber and data protection, thus unlocking global business opportunities Risk Impact • Probability of exposure or loss resulting from a cyber attack or data breach to the company • Company may encounter reputational and financial damage due to the recent technological advances that may lead to cybersecurity threats Our Response & Mitigating Actions • Ensuring compliance with ISO 27001 standards • Initiating security enhancement projects and activating detection solutions • Organising annual cybersecurity training to enhance the awareness of cybersecurity risks amongst all employees • Building competencies in cybersecurity through training and certification for IT staff on cybersecurity and data privacy risks, threats and mitigations • Implementing robust cybersecurity measures to protect our data from breaches Capitals Impacted Stakeholders Material Matters Strategy M9 M10 M11 IMPACTING Risk Trend KEY RISKS AND MITIGATION Management Discussion and Analysis – Strategic Review DAGANG NeXCHANGE BERHAD 64

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