DEVELOPING AND IMPLEMENTING STRATEGIES CREATING VALUE EMBEDDING ESG ACROSS OUR BUSINESS BUSINESS MODEL We seek to actively manage our activities and their impacts to ensure we enhance the positive and minimise the negative outcomes of our business model, thereby generating and sustaining value for all our stakeholders. Ultimately, we aim to create long-term, shared value through our business activities, with our performance tracked by Key Performance Indicators (“KPIs”) that are aligned with our strategies and key strategic thrusts. 38 See page ALLOCATING OUR CAPITALS We utilise the “Six Capitals” framework when formulating our strategies. Doing so empowers us to maximise our existing resources and drive efficiencies. Our Capitals: Business Activities INFORMATION TECHNOLOGY TRADE FACILITATION TECHNOLOGY CONSULTING AND SYSTEM INTEGRATION SUBSEA TELCO SERVICES ENERGY TECHNOLOGY Meeting stakeholder goals Providing sustained growth in total returns for investors and funders Being a preferred business partner for vendors and suppliers Being recognised as a responsible community partner VALUE, FOR US, ENTAILS: FORMULATING BUSINESS STRATEGIES Our five key strategic thrusts define the transformations that need to take place for us to become leaders in our three business sectors. Informed by our material matters, risks and stakeholder inputs, we develop strategies that deliver against these thrusts, advancing us against our long-term objectives. Key Strategic Thrusts: Our business activities, strategies and thinking are underscored by deep consideration of our impacts on people, communities, the national economy and the environment. By embedding ESG within our operations, we strive to build our business and further our reputation as a responsible organisation, holistically. Human Capital Development Financial Prudence Portfolio Diversification Governance and Excellence Customer Centricity Financial Capital Social and Relationship Capital Natural Capital Intellectual Capital Manufactured Capital Human Capital Integrated Report 2023 37
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