Yinson Annual Report 2020

102 HUMAN NATURAL ORGANISATIONAL MANUFACTURED FINANCIAL SOCIAL & RELATIONSHIPS Yinson Holdings Berhad SECTION 4 OUR CAPITALS SOCIAL & RELATIONSHIPS CAPITAL Our Social & Relationships Capital consists of our relationships with our stakeholders, and aims to strengthen the bonds of trust with society. It leverages off shared values and behaviours, and provides us with our social license to operate. Interactions with our stakeholders, taking careful considerations of their concerns and earning their trust are central to developing and maintaining this capital. Our network is organised into 10 stakeholder groups. The groups and key methods of engagement are listed in this table. Employees STAKEHOLDER GROUP METHODS OF ENGAGEMENT • Town halls • Employee activities • Corporate intranet, YNet • Employee engagement surveys • Employee performance review • Family friendly offices and activities • Training and development programmes Clients • Regular engagement, communication and dialogue • Client forums and events • Site visits • Kick-off meetings • Milestone meetings and updates Vendors/suppliers • Regular engagement, communication and dialogue • Tenders and requests for proposals • Vendor Registration Platform • Online training module and assessments on Yinson’s stance towards ABAC • Site visits • Vendor audit • Supplier and industry conferences Governments and regulatory bodies • Regular engagement, communication and dialogue • Compliance with applicable legislations • Consultation on regulatory matters • Participation in Government and regulatory events • Announcements and disclosures • Audits and inspections • Work and resident permit issuances • Kick-off, engagement and clarification meetings • Submission of reports • Competency trainings Crew • Crew activities • Corporate intranet, YNet • Crew training • Safety Culture Transformation Programme • Annual Officer’s Conference • Management visits • Inspections • Shipboard safety meetings Human Capital (pg 84) Human Capital (pg 84)